Operations | Monitoring | ITSM | DevOps | Cloud

--- Building a CMDB used to mean weeks of manual work before you had anything useful to show for it. In this video, Matt Beran walks through how to build a CMDB in InvGate Asset Management, from collecting configuration items to mapping the relationships between them automatically.

Managing separate help desks for different departments can make support harder to keep consistent. Each team may have its own processes, tools, and data, while employees have to figure out where to go for help. InvGate Service Management brings those teams together in one platform. IT, HR, Finance, Maintenance, and other departments can manage their services from the same place, with shared processes, centralized data, and a single point of contact for employees.

--- Most IT teams have more asset data than they know what to do with: devices, software, contracts, lifecycles, dependencies. The problem was never visibility. It's knowing what to act on. In this video, Matt Beran walks through four AI features inside InvGate Asset Management that are live right now and change how IT teams work with their IT inventory. You'll see how to: Together, these features turn Asset Lifecycle Management and hardware refresh planning from manual lookups into something the system surfaces on its own.

Get notified of our upcoming forums! http://invgate.com/industry-forums/register

ServiceNow had been sitting in the Judicial Branch of Arizona in Maricopa County for nearly five years, unused, because it was too complex to roll out. Deputy CIO Keith Bluestein explains what changed when his team brought in InvGate instead, starting with asset management going live and compliant in days. "This is where ServiceNow was in 2009. Everybody can use it. It's very easy to use right out of the box.".

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at our latest additions, including the new formula step in workflows to perform calculations with built-in operators. We've also added the ability to trigger software deployment plans directly from service management workflows, purchase orders for procurement data, and assigned owners for cloud assets.

Still relying on serial numbers or manual asset lookups? In this video, Matt Beran shows how to generate QR codes for asset management with InvGate Asset Management and how IT teams can use them to simplify asset tracking, inventory management, and mobile access to asset information. Instead of searching through spreadsheets or manually locating asset records, QR codes provide instant access to the information stored in your inventory. Generate labels in bulk, print them, attach them to your devices, and scan them from your phone whenever you need asset details.

New updates are now available across InvGate Service Management and InvGate Asset Management. Watch the video for a quick look at some of our latest additions, including Knowledge Discovery, intelligent CMDB suggestions, and more. We’re also introducing the new AI adoption lifecycle whitepaper and quiz.

--- Still managing vendors through spreadsheets and disconnected supplier fields? In this video, Matt Beran shows how Vendor Management works inside InvGate Asset Management and how IT teams can centralize vendor data, contracts, assets, and procurement visibility in one place. Instead of scattered supplier records across contracts, asset inventories, and finance spreadsheets, InvGate Asset Management turns vendors into first-class records connected directly to your IT operations.

Workflows are a powerful tool for businesses of all sizes – if they are intuitive enough to be used by tech and non-tech-savvy people alike. InvGate's Workflows module reduces the learning curve and technical knowledge required, making it easier than ever for users to understand and effectively build workflows quickly. Plus, it comes with multiple perks: Get ready to automate your whole organization's processes on InvGate Service Management!