Operations | Monitoring | ITSM | DevOps | Cloud

Managing any database ecosystem is difficult enough: taking backups, maintaining statistics, and doing performance tuning all tax the time of the DBA or database developer. The job is complex even without considering the work you do to manage the various schema and data drifts that can occur. Unless you operate in a vacuum or within a single person organization (and even then, schema drift can occur), drift is going to manifest naturally and as the size of the environment expands.

Should all incidents be treated the same? Seems like a simple question, but the answer can have big implications. Think about an employee who contacts the service desk, complaining they can’t log onto their email. If the issue is due to a ‘stale’ password, dropped connection or configuration issue after an update for the email server, then the impact on the organization can be quantified to the lost productivity for the impacted employee or employees.

Open Telemetry represents an effort to combine distributed tracing, metrics and logging into a single set of system components and language-specific libraries. Recently, OpenTelemetry became a CNCF incubating project, but it already enjoys quite a significant community and vendor support. OpenTelemetry defines itself as “an observability framework for cloud-native software”, although it should be able to cover more than what we know as “cloud-native software”.

Cyberthreats including malware, viruses, and other security hazards are constantly evolving and becoming more dangerous and harder to detect. This makes it quite difficult to keep your data and information protected nowadays. Unless you are sure that you are absolutely protected, which is wishful thinking, you remain at risk of attacks by the latest strains of malware and security threats.

In order to produce their masterpieces, artists like van Gough, Rembrandt, Picasso, and Monet painted with more than just one color. Being able to choose from multiple colors (not to mention an abundance of talent, inspiration, and creativity) is what allowed these artists to see their complete vision come to life on canvas. However, if you’re relying on a single set of data to troubleshoot network issues, it’s like you’re stuck painting with one color.

For the newest instalment in our series of interviews asking leading technology specialists about their achievements in their field, we’ve welcomed Dan Izydorek, Founder of PC Miracles. Dan is a cybersecurity specialist who has recently spoken on Fox news on this subject.

If you were to put 100 enterprise tech leaders in a room together and ask them if they think their company’s employee experience is dependent upon IT, I’m certain all would agree it is. But I’m also certain those 100 wouldn’t know: For IT decision-makers, the devil is in the details. Many are judged by uncompromising Service Level Agreements (SLAs) and shoddy survey data, not comprehensive digital experience trends and indexes.

KVM (Kernel-based Virtual Machine) is the leading open source virtualisation technology for Linux. It installs natively on all Linux distributions and turns underlying physical servers into hypervisors so that they can host multiple, isolated virtual machines (VMs). KVM comes with no licenses, type-1 hypervisor capabilities and a variety of performance extensions which makes it an ideal candidate for virtualisation and cloud infrastructure implementation.

What do IT security, production monitoring and technical field service have in common? In all scenarios there is need to notify the right people immediately in the event of technical malfunctions, urgent maintenance requests or emergencies to resolve the incident quickly and efficiently.

A few days ago I received an inquiry about a scripting problem from one of our longtime partners, to be exact our DCP Marc Handel from IT unlimited AG. In the exchange with Marc I realized that his idea to use the Enterprise Alert Scripting Host, the Windows Task Scheduler and CheckMK to realize a roundtrip monitoring could be interesting for the whole community. Especially for all our CheckMK customers.