Operations | Monitoring | ITSM | DevOps | Cloud

What does it take to shape the backbone of the internet? For Raphael Maunier, it started with three failed bachelor’s attempts and a leap into configuring Cisco routers with zero formal training. In this episode of Uplink, Raphael Maunier, Co-Founder and COO of OpsMill, joins host Michael Reid to share the remarkable story of how chance, risk-taking, and vision led him to co-found multiple internet infrastructure companies—France IX, Acorus Networks, and more—ultimately acquired by global tech players.

We’ve teamed up with the Heavy Networking podcast to take you under the hood of Megaport’s resilient, software-driven network. Luke Gollan, Network Automation Engineer at Megaport, joins Heavy Networking hosts Ethan Banks and Drew Conry-Murray to unpack what happens when you click “provision” in the Megaport portal.

What does data sovereignty mean in practice for European cloud adoption? In this episode of Uplink, Nicolas Duffour, Strategic Development Director at Cloud Temple, joins host Michael Reid to unpack how enterprises and public agencies balance compliance, security, and innovation. From leading IT for French government ministries to helping Cloud Temple secure the prestigious SecNumCloud qualification, Nicolas brings first-hand expertise in navigating Europe’s regulatory landscape.

Bridging East and West in today’s digital landscape takes more than connectivity – it requires navigating regulations, geopolitics, and the rise of AI. In this episode of Uplink, Elena Chernykh, Head of Europe Enterprise Sales at CITIC Telecom CPC, joins Michael Reid to discuss how enterprises can thrive in a world where data sovereignty and AI demands are reshaping infrastructure.

Connectivity powers our world, but the way it’s bought and sold is being transformed. In this episode of Uplink, Michael Reid talks with Ben Edmond, founder and CEO of Connectbase, about building a global marketplace for digital infrastructure. With 4.2 million quotes processed each month and 1.9 trillion rows of connectivity data, Connectbase is revolutionizing how providers and enterprises access real-time intelligence.

What happens when a social media obsession turns into one of the most unconventional and impactful careers in tech? In this episode of Uplink, Alexis Bertholf, Global Technical Evangelist at Megaport, explores how she’s making network engineering cool again, and why connectivity is the oxygen that cloud and AI can’t live without.

Redundancy isn’t just a buzzword – it’s the design principle keeping modern AI and cloud applications online. In this Uplink episode, Kevin Schlosser, Interconnection Product Manager at NTT Global Data Centers, explains how resilient infrastructure is engineered to expect failure but remain operational. We explore: Diverse entry points and fiber path management AI-driven bandwidth growth: 100G standard, 400G emerging Cooling innovations for intense compute workloads Why providers without their own fiber may offer the most resilient paths.

What does it take to build a telecom network that actually listens? In this episode of Uplink, Carlos Eduardo Sedeh, CEO of SAMM (formerly Megatelecom), joins host Michael Reid to explore how a flat-fee dial-up service launched in 1999 laid the groundwork for a customer-first telecom strategy that continues to reshape Brazil’s enterprise connectivity landscape.

In this episode of Uplink, we’re joined by Jay Smith, VP of Data Center Operations and Engineering at Evocative. With nearly 30 years in the industry, Jay unpacks how data centers are adapting to support AI’s massive power and cooling demands. This episode covers: Why colo is thriving in the AI era Liquid cooling and rear-door heat exchangers Powering 275kW racks and beyond How AI inference is shifting compute to the edge Career opportunities in infrastructure without a degree.

What happens when an entire region rethinks its digital future? In this episode of Uplink, Gabriel Del Campo, VP of Data Center, Security & Cloud at Cirion Technologies, joins host Michael Reid to explore how Latin America is transforming into a global tech player. From sustainable energy and AI-optimized data centers to regional regulatory reform, LATAM is moving fast - and with intention. This episode dives into the tech trends shaping the continent and what they mean for global cloud infrastructure, investment, and connectivity.