Operations | Monitoring | ITSM | DevOps | Cloud

Watch this video to see the re-imagined Canvas in action, where auto-investigation has already ranked your hypotheses before you open the tab, multiplayer agents build on each other's work in real time, and a custom skill encoding your team's own runbook can reprioritize the entire incident before you've had your morning coffee.

Watch this video to see Agent Timeline in action: one conversation ID, one view, every agent invocation, LLM call, tool call, and downstream trace, so you stop stitching tabs together and start finding the failure in seconds.

Watch a full replay of all sessions and demos on Day 2 of Honeycomb's Innovation Week.

Honeycomb's Innovation Week: Observability for the Agent Era (May 12-14) For Day 2 of Innovation Week, Honeycomb's product and engineering teams will take you inside the new capabilities purpose-built for the agent era. Expect live demos, real scenarios, and a hands-on look at what it means to own observability for the Agentic era, with AI in Honeycomb to observe AI in production. A 3-Day Virtual Event for Teams Building the Future May 12: Get insights on how the best engineering teams are tackling the challenges of the agentic era.

Canvas skills are how your team's runbooks and tribal knowledge become an active part of the investigation instead of a document someone has to remember to open. Pre-built skills cover the most common investigation patterns out of the box. Custom skills let you encode the specific context, thresholds, and decision logic your team has accumulated, so every auto-investigation starts with your best thinking already applied.

Honeycomb's Innovation Week: Observability for the Agent Era (May 12-14) For Day 1 of Innovation Week, Honeycomb co-founders Christine Yen and Charity Majors will share what it actually takes to understand and debug systems in the agent era, and what the best engineering teams are doing differently. A 3-Day Virtual Event for Teams Building the Future May 12: Get insights on how the best engineering teams are tackling the challenges of the agentic era.

Watch a full replay of all keynotes on Day 1 of Honeycomb's Innovation Week.

See how Honeycomb uses AI in our built-in assistant, Canvas. Then see how your agent can use Honeycomb with our MCP. Both can get from a vague question to the root cause of a latency spike in a few minutes, and the agent with MCP can even fix it!

Chapters: In this video we take a tour through Honeycomb's Frontend Observability offerings for Web and Mobile. We see how the launchpads can help spot performance errors, how errors that occur in the frontend can be traced all the way to their cause in other backend services easily with the error investigations feature, and how easy it is to find differences between traces across various devices.

Empathy is one of the superpowers of modern teams, especially when building tools that interact with humans. This talk by Kesha Mykhailov tells the story of Fin, Intercom's Customer Support agent, and how they transformed their approach to Fin's.