Operations | Monitoring | ITSM | DevOps | Cloud

In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.

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From 2015 - 2020, Ribbon Communications and Comporium have partnered on a comprehensive modernization of Comporium’s voice infrastructure, replacing legacy switching systems with a fully IP‑based architecture built on Ribbon’s C20 Call Controller and Session Border Controllers (SBCs). This long‑term collaboration has enabled Comporium to enhance service reliability, streamline operations, and introduce a new generation of customer‑focused voice and unified communications offerings.

Bent Kelly discusses key observations from Ribbon Insights, focusing on SBC solutions, market shifts, and the decommissioning of central offices.

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Ready to Make Your Network Smarter? Ribbon’s Exclusive Preview Before Africa Tech Festival Attend to Learn About Ribbon's: Intelligent Automated IP Optical Networks Multilayer Automation & AIOps The Path towards Autonomous Networks Don’t miss this chance to see what’s next for service providers.

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We’re excited to launch Release 22—our most advanced update yet. It delivers smarter controls, deeper customization, and long-term reliability. Key improvements include enhanced handling of TTY messages with Wireshark support, flexible call history recording, new Stir/Shaken override options for better traceability, and real-time call limit tracking with an upgraded interface. Plus, starting March 25, 2026, SIP code 603+ will notify callers when calls are blocked due to analytics, in line with FCC regulations.

We’re getting ready to take the stage at Network X in Paris, where Ribbon has been nominated for Most Innovative Optical Transport Use Case & Most Innovative IP Transport Solution. But before that, we’re hosting a special 30-minute preview to show you what’s coming. Join Jonathan Homa and David Stokes from our Solutions Marketing team as they walk through how Ribbon is advancing toward autonomous networks with.