As an MSP, your clients want you to take full responsibility for keeping their networks running smoothly—and for diagnosing network issues like loops or bottlenecks that can impact employee productivity. But in the invisible world of networking troubleshooting, how do you shine a light on the value of your service?

Is your service desk struggling to manage daily workflows? When your MSP is stuck in operational mode, your technicians are spending valuable business hours fighting with competing priorities, undocumented processes, and unclear escalation practices instead of ticket resolution.

Auvik AVP of product management Patrick Albert talks with Tayler Feigl, Channel Development Manager, APAC at Datto to discuss key findings in Datto’s annual State of the Channel Ransomware Report, the result of interviewing 100,000 small to mid-sized business (SMBs) around the globe. You’ll hear what your MSP peers are doing to prepare, protect, and recover against ransomware, and investigate how you can use these findings to sell cybersecurity as part of your managed services offering.

What could your managed service provider do with a power-up in 2019? Enter for your chance to plug into the Frankly MSP Brain Trust and find out.

How do you handle more in your MSP without adding to your business overhead? By forming strategic relationships with a complementary mix of specialist providers. Your business network can help your MSP focus on core competencies while helping you expand your service capabilities: in hours, expertise, geographic reach, and more.

Setting up a client in Auvik is easy and only takes a few minutes. Watch as we walk you through three simple steps to kickstart your Auvik trial—from signing up for your trial to creating your first client site in Auvik to deploying your first Auvik collector. Then, give it a try and get ready to discover more about your client’s network than you’ve ever seen before.

SNMP (Simple Network Management Protocol) is vital for managing networks. Without it, network management tools can't identify devices, monitor network performance, or keep track of changes to the network. If you want to learn more about this important protocol, start with this SNMP primer featuring Steve Petryschuk, Auvik's director of system engineering.

Network assessments are an effective way to demonstrate the value of your managed network services to prospects. Whether you charge for the assessment itself or simply use it as an entry to a managed service package, we’ll show you how to build network assessments into your sales and marketing plans for 2019.

Looking back on the health of your business in 2018 is critical to start your planning process for 2019. On this webinar sponsored by Auvik Networks and StorageCraft, TruMethods president and CEO Gary Pica shares the best practices that will ensure you build a solid service provider business plan and increase your sales and profits in 2019.

The team here at Auvik gets lots of questions about our network monitoring and management software. In this new FAQ series, we tackle a bunch of them.