The latest News and Information on Status Pages and related technologies.
Maintaining a comprehensive and engaging status page is the cornerstone of an effective incident communication strategy, yet too many companies limit themselves in this respect. Some rely on an assortment of disjointed application monitoring and manual incident notifications, while others look to the cheapest status page they can find.
A few months ago, we released Status Pages. This project was quite different from anything we’ve approached before, given that: And our goals were a departure from one's we had set in the past: With this in mind, we worked closely with our designer throughout the process of building Status Pages. Here is how we approached it and a few lessons we learned along the way!
We're thrilled to announce another significant feature release: the integration of IsDown with Squadcast. This integration brings a powerful addition to your incident management and SaaS outage monitoring toolkit, strengthening the reliability of your business and its response to any downtime. Squadcast is a top-tier incident management tool that works to improve site reliability engineering (SRE) techniques by providing seamless incident responses.
Check our June 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.
In the dynamic landscape of IT service management, ITSM, two concepts reign supreme - Incident Management and Problem Management. They might seem similar, and many use these terms interchangeably, but they serve distinct purposes. Through this article, we’ll navigate the nuanced differences between Incident Management and Problem Management, and apply these concepts in our own approach to incident management.
Next to the many checks we can perform, we can also render beautiful status pages to inform your audience about the health of your service. Today, we've deployed a redesign of these status pages. In this iteration, everything is more polished. We picked a new font and colors and added some icons to make the status page a bit more visually interesting. In addition to the cosmetic upgrade, we also added a significant new feature. We can now display 60 days of uptime history for your sites.
Root Cause Analysis (RCA) is a systematic process designed to uncover the fundamental, underlying issues that lead to IT incidents. These 'root causes' are often masked by surface-level symptoms, making them challenging to identify without a systematic approach. Root Cause Analysis serves as a metaphorical excavation, drilling past the initial problems to discover deeper, hidden issues.