Operations | Monitoring | ITSM | DevOps | Cloud

Building a cost-effective IT procurement process

In this lecture, we explore how to build a cost-effective IT procurement process. A well-designed procurement strategy ensures your organization acquires the right assets at the right price, while also considering long-term value, compliance, and vendor relationships. By focusing on both efficiency and foresight, procurement becomes more than just a purchase—it becomes a driver of IT and business success.

Salesforce ITSM: What to Expect From The New Contender in The ITSM World

The enterprise software market is entering a new phase. After ServiceNow revealed its ambitions to move into the CRM space earlier this year, all eyes turned to Salesforce, which is widely expected to announce its own IT Service Management (ITSM) solution at Dreamforce, the company's event coming next October.

The five IT Asset Lifecycle Management phases

Master the complete journey of IT assets – from planning and procurement to deployment, maintenance, and retirement – so you can maximize value, reduce risk, and make smarter IT decisions. In this lecture, we break down the five IT Asset Lifecycle Management (ITALM) phases and explain how each step connects to the bigger picture. This session gives you a clear roadmap of the IT asset lifecycle, so you can see how every stage fits into a seamless management process.

Spreadsheets vs. IT Asset Lifecycle Management software

In this lecture, we compare spreadsheets vs. IT Asset Lifecycle Management (ITALM) software to show why the tools you use can make or break your ITAM strategy. This session will help you evaluate your current approach and understand the real benefits of moving beyond manual tracking. Don’t forget to like, subscribe, and turn on notifications to keep learning how to optimize your IT assets.

Unify Your IT Asset Inventory in 24 hours!

Creating a unified IT inventory is one of those tasks that always gets postponed. However, sooner or later, you need to get it done to avoid wasting money and resources. The secret to getting your inventory done in 24 hours is that there’s not just one way to build it. InvGate has several ways to track and upload all the different types of assets, so you can choose the one that’s most accurate for your needs.

14 Best Incident Management Software For 2026: Tool List & Review

As IT environments grow more complex, managing day-to-day service interruptions becomes a critical challenge. In fact, research shows that the average IT team spends over 20% of its time handling incidents—time that could be better spent on strategic initiatives. Preparing for 2026, investing in a reliable IT Incident Management solution can help organizations reduce downtime, improve response times, and keep services running smoothly.

How to Track IT Asset Warranties With a Dashboard

In this video, our product specialist, Matt Beran, shows us how dashboards can help you visualize warranty status, manage expirations, track inventory levels, and make smarter decisions about costs, vendors, and repairs. You’ll learn how warranty tracking works in InvGate Asset Management, how to spot trends that affect IT performance, and how to budget more effectively with interactive dashboards.

InvGate Named a 2025 Customers' Choice For ITSM Platforms

InvGate Service Management was recognized as a 2025 Gartner Peer Insights Customers’ Choice for IT Service Management platforms. This recognition is based entirely on feedback from customers who use our product in real-world IT environments, and it endorses our approach to building solutions thinking about customer experience first.