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Outages ITOps professionals are thankful to avoid

As we settle into the time of year when we reflect on what we're thankful for, we tend to focus on important basics such as health, family and friends. But on a professional level, IT operations (ITOps) practitioners are thankful to avoid disastrous outages that can cause confusion, frustration, lost revenue and damaged reputations. The very last thing ITOps, network operations center (NOC) or site reliability engineering (SRE) teams want while eating their turkey and enjoying time with family is to get paged about an outage. These can be extremely costly - $12,913 per minute, in fact, and up to $1.5 million per hour for larger organizations.

What is AIOps (artificial intelligence for IT operations)?

Deploying software to support the work of an enterprise is an increasingly complex job that’s often referred to as ‘devops.’ When enterprise teams started using artificial intelligence (AI) algorithms to more efficiently and collaboratively run these operations, end users coined the term AIOps for these tasks.

The Evolution of IBM Integration Bus to App Connect Enterprise

IBM Integration Bus was one of the first messaging middleware applications to be developed and it has gone through many iterations to reach the stage we are at today with App Connect Enterprise. Like any software application, it has become more feature-rich as time has passed and each iteration has marked a new milestone in the capabilities that it has delivered. We will trace some of the evolutionary paths of IBM Integration Bus to see how it came to be where it is today.

Understanding the Three Pillars of Observability: Logs, Metrics and Traces

Many people wonder what the difference is between monitoring vs. observability. While monitoring is simply watching a system, observability means truly understanding a system’s state. DevOps teams leverage observability to debug their applications or troubleshoot the root cause of system issues. Peak visibility is achieved by analyzing the three pillars of observability: Logs, metrics and traces.

What is AIOps (Artificial Intelligence for IT Operations)? AIOps Use Cases

The volume of data that IT systems generate nowadays is overwhelming, and without intelligent monitoring and analysis tools, it can result in missed opportunities, alerts, and expensive downtime. However, with the advent of Machine Learning and Big Data, a new category of IT operations tool has emerged called AIOps. AIOps can be defined as the practical application of Artificial Intelligence to augment, support, and automate IT processes.

AIOps (artificial intelligence for IT operations)

Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine learning (ML) and other artificial intelligence (AI) technologies to automate the identification and resolution of common IT issues. The systems, services and applications in a large enterprise produce immense volumes of log and performance data. AIOps uses this data to monitor assets and gain visibility into dependencies within and outside of IT systems.