Operations | Monitoring | ITSM | DevOps | Cloud

Shifting Metrics Right

In the shift left era where it feels like we’re pushing everything as far to the start of the SDLC as we can, it may seem counterintuitive to shift anything right. That is, however, exactly what I suggest when it comes to generating metrics. How far you go to the right of the SDLC is a much more nuanced question and is dependent on a lot of factors, and on what metrics you’re talking about.

The hidden reliability risks in your agentic AI workflows

Artificial intelligence recently took a major leap from “saying” to “doing.” Instead of simple back-and-forth chats, we’re now allowing automated AI processes to take action on our behalf—from responding to emails to building and deploying complete applications. This shift from “assistant” to “actor” can make applications more capable, but it also creates additional failure modes.

Nine Ways to Connect to Cloud Using Private Connectivity

Struggling with cloud complexity? Compare dedicated, partner, and IPsec connections to find the right private connectivity solution. Multicloud environments bring complexity, and how you connect to your CSPs can make or break performance, cost, and reliability. Here’s how dedicated, partner, and IPsec connections compare — and which might be right for your business. There are three main methods of connecting to the cloud with private connectivity.

The Hidden Crisis in Modern IT: Interpretation Risk

Technology leaders spent the past decade investing heavily in visibility. They expanded monitoring footprints, adopted cloud-native observability tools, integrated analytics dashboards, and layered on automation intended to streamline detection. Every addition promised deeper insight. Every initiative aimed to bring clarity to increasingly complex environments. Yet operations feel more chaotic, not less. Outages move faster. Incidents cross more boundaries. Signals appear without context.

Fair Source Software in the AI age

Have you noticed AI recently? Yeah, us too. Generative AI is wreaking havoc on the software status quo, and that includes licensing, and that generates … opinions. Sentry has a long history of having opinions about software licensing. We started life as an unlicensed side project in 2008, then went through BSD, to BSL, to writing our own license, FSL.

5 AI And Cloud Cost Problems That Are Now Everyone's Problem

Not long ago, cloud cost was an engineering problem. FinOps teams owned it, finance leaned in occasionally, and everyone else stayed out of it. Now, that’s changed. AI changed who has skin in the game. CFOs get asked about it in board meetings. CEOs field questions on earnings calls. The audience for cloud cost management has exploded — and that means the conversation CloudZero is built to enable isn’t only a technical one, it’s a business one.

Code Optimization: The Cloud Always Collects Its $2,000 Tuition Fee

We hear a lot of war stories from the teams we work with. Horror stories about cloud bills, surprise overages, and the infrastructure decisions that seemed perfectly reasonable at the time. This one comes from Erik Dasque, CTO at Allure Security. It involves a junior developer, a Kubernetes CronJob, and a recurring bill that, if not caught, would have happened on a yearly basis.

How GDIT Automated Early Response to Preserve Critical Event Context

In this video, Jason Boig, Solutions Engineer at GDIT, shares how his team uses ScienceLogic to streamline network infrastructure monitoring and improve response times. Instead of relying on manual processes after an alert is triggered, ScienceLogic helps automate the initial response and capture critical data the moment an event occurs. This ensures nothing is lost as conditions change and gives teams immediate visibility into issues.

How Does Skylar Advisor Cut Alert Noise?

What if you could start your day without hundreds of alerts? Skylar Advisor transforms noisy event streams into a short list of prioritized advisories by grouping related alerts and signals together. It shows what is happening in your environment, explains why it matters, and provides clear next steps so instead of chasing alerts, IT teams get guidance focused on real operational impact.

incident.io product showcase: Post-mortems

A full walkthrough of our completely rebuilt post-mortems experience. We cover AI-generated first drafts from your incident data, accuracy review, inline rewriting, a collaborative editor with live incident context, meeting notes with Scribe, and management tooling including dashboards, exports, and analytics. Post-mortems are included in incident.io Response. AI features and Scribe are available on Pro and Enterprise plans.