The managed services provider (MSP) industry is at a pivotal moment in its history. With data management, security, and privacy regulations getting strengthened and added to the books all over the world, and with awareness of the risks associated with those issues on the rise, MSPs must take their role in compliance seriously. Any failure to do so will put individual MSPs at a competitive disadvantage, and incidents involving MSPs will be a stain on the industry’s reputation.

We caught up with one of our Product Managers, Taylor Johnson, last week at Cisco Live 2022 in Las Vegas. Here are a few of his takeaways from the conference.