Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

What is Windows Event Log?

Event logging for Microsoft Windows provides a standard, centralized way for applications and the operating system to record important software and hardware events. The event-logging service (eventlog) stores events from various sources in a single collection called an event log. The system administrator can use the event log to help determine what conditions caused the error and the context in which it occurred. TechTarget have an excellent overview of Windows event logs available.

Exciting New Additions to the eG Enterprise Mobile Application

Our latest release of eG Enterprise, version 7.2 is accompanied by significant enhancements and new features for our popular eG Enterprise mobile app for iOS and Android. These apps allow administrators to access the eG Enterprise administrator console on the go and receive meaningful alerts and push notifications with click throughs to deep diagnosis rather than dumb text messages.

The Three Pillars of Observability: Metrics, Logs and Traces

Metrics, Logs and Traces are often referred to as The Three Pillars of “Observability“. The term observability has been used in control theory to refer to how the state of a system can be inferred from the system’s external outputs. Applied to IT, observability is how the current state of an application can be assessed based on the data it generates. Applications and the IT components they use provide outputs in the form of metrics, events, logs and traces (MELT).

Managing Monitoring and Alerting during IT Maintenance

Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Alerting ensures that help desks, administrators and IT Ops teams know about issues, or impeding issues and handle communications and remediation rapidly.

Citrix Logon Simulator Updates - eG Enterprise v7.2

Our latest release, eG Enterprise v7.2 has added a number of enhancements to our leading logon simulators. A large number of our Citrix customers rely on this popular tool to actively test and benchmark the speed and success of logons repeatedly even when no real users are accessing systems.