We believe incident.io should be used across an organisation, from SRE teams to Customer Success and People Ops. Until now, the way you set up your incident response flows has relied on having one set of roles and fields for every incident, meaning you have to choose between having lots of irrelevant fields to cover every use-case, or not getting the full incident.io experience on some incidents. That’s changing today with incident types, conditional fields and roles!

One of the best things about Kubernetes is just how absurdly flexible it is. You, as an admin, can shape what gets deployed into what is the best for your business. Whether this is a basic webapp with just a deployment, service and ingress; or if you need all sorts of features with sidecars and network policies wrapping the serverless service-mesh platform of the day. The power is there.

Any engineered system does not guarantee 100% uptime. There are bound to be some unforeseen system failures that cause downtime for the customers or create a poor customer experience. It is, therefore, best practice to take into account a margin for plausible failures. An error budget is this margin of error that the customer is informed about beforehand to secure tolerance during system failure for a decided number of hours.

Welcome to this three-part mini-series on embedded Linux development on Ubuntu. Throughout this series, we will discuss the key challenges of traditional software distribution mechanisms for embedded Linux devices. We will understand why legacy development and update approaches do not suit the Internet-of-Things (IoT) world and assess how Ubuntu simplifies and secures embedded Linux development.

A Service Level Agreement (SLA) consists of many service commitments. It is an essential part of a contract to outsource software development or software support between two or more parties, specifying the duties and the quality and type of service a company would provide for a fee to a customer.