Operations | Monitoring | ITSM | DevOps | Cloud

Digital innovation is transforming finance. Advances in financial technology such as mobile money, peer-to-peer (P2P) or marketplace lending, robo advice, and insurance technology (InsurTech) are reshaping many areas – from payments to wealth management. Over the past decade, fintechs have already driven enhanced access to financial services for retail users. Technology advances in connectivity, data processing, and storage have contributed to the current wave of technology-based finance.

In today's ever-changing digital development landscape organizations face the challenge of delivering high-quality software quickly and efficiently. Developing and producing new products and updates is a compelling but fundamental part of any technology business. But ensuring the process runs smoothly to make certain that your release reaches your customers as expected can be challenging. This is where release management tools come in.

This month, we’re focused on sharing a more comprehensive picture of our reliability and availability. We experienced 6 extended incidents, 2 of which were due to an upstream third party. While we always want to be transparent with our performance against our stated goals, it’s crucial to note that, while they lasted 60 minutes or longer, the impact of these August incidents on our business operations was relatively minimal.

While SMS alerts are handy, they also tend to be tricky. Across 120+ countries, we continuously deal with compliances & regulations from Vendors, Government, and Phone carrier companies. Other alert channels similar to SMS are a lot less cumbersome with higher delivery rates. Let’s take a look at the available options to switch from SMS.

Having the context of how similar issues were handled in the past can be invaluable. It can help incident responders grasp the nature of recurring problems, their causes, and effective solutions that have worked in the past. Introducing Squadcast’s Past Incidents feature that assists incident responders by presenting them with a list of similar past incidents related to the same service they are currently investigating.