Operations | Monitoring | ITSM | DevOps | Cloud

In this post, explore the challenges of diagnosing network traffic blockages in AWS due to the complex and dynamic nature of cloud networks. Learn how Kentik addresses these issues by integrating AWS flow data, metrics, and security policies into a single view, allowing engineers to quickly identify the source of blockages enhancing visibility and speeding up the resolution process.

System logging protocol, abbreviated as Syslog, is a standard protocol used for message logging. Put simply, it is a standard for collecting and storing log information. A Syslog server collects, parses, stores, examines, and dispatches log messages from devices including routers, switches, firewalls, Linux/Unix hosts, and Windows machines.

When systems fail, it's not just a technical hiccup – it's a business problem. Downtime means unhappy customers and lost revenue. That's why teams need effective ways to spot issues fast and fix them even faster. This is where monitoring and observability come into play. Monitoring and observability are two key approaches to keeping your systems running smoothly. Monitoring is like your system's alarm bell – it tells you when something's wrong.

In March 2023, Hewlett Packard Enterprise (‘HPE’) announced the acquisition of OpsRamp, subsequently closing the deal in May that year. Founded in 2014, OpsRamp is an award-winning solution that enables IT operations, site reliability engineeering (SRE), cloud operations, and DevOps teams, and other stakeholders to better detect, remediate, predict, and prevent slowdowns and outages across physical, virtual, and cloud systems.

We recently announced a new feature to enhance how you communicate with your users during maintenance, incidents, and general service updates. Status Page Templates allows you to save and re-use status updates - but how do you know what incidents might happen or what updates you need to keep users informed about until it's too late? We have put together a library of ready-to-use templates designed to keep your users informed with clear, concise and consistent messaging.

Despite DNS being the backbone of Internet connectivity, reliable metrics for benchmarking DNS performance are surprisingly scarce. This gap often leaves IT teams navigating in the dark, unable to effectively gauge how their DNS configurations stack up against industry standards. To address this pressing need, Catchpoint worked with IBM NS1 Connect to provide a clear, data-driven picture of DNS performance.

Sampling is a necessity for applications at scale. We at Honeycomb sample our data through the use of our Refinery tool, and we recommend that you do too. But how do you get started? Do you simply a set rate for all data and a handful of drop and keep rules, or is there more to it? What do these rules even mean, and how do you implement them? To answer these questions, let’s look at a rules file template that we use for customers when first trying out Refinery.

We know how crucial it is to provide clear and timely communication during incidents or downtime. That’s why we’re excited to introduce Status Page Update Templates - a new feature that makes it even easier to keep your users informed while maintaining a consistent message.