Operations | Monitoring | ITSM | DevOps | Cloud

manageengine

The IT story behind 911 emergency services

Aug 13, 2025 By Allan In ManageEngine
At 2:37am on a cold Oregon night, a fire alarm blared at a rural station. Seconds later, the call came in: a structure fire on the outskirts of Rogue Valley. But what if that alarm never reached the station? This isn't a hypothetical. For the IT team at Emergency Communications of Southern Oregon (ECSO 911), it’s the kind of emergency scenario they prepare for every day.
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cloudzero

How HireVue Turned Cloud Cost Chaos Into A Competitive Edge

Aug 13, 2025 By Keith MacKenzie In CloudZero
When you’re a global leader in AI-assisted hiring, speed matters. Not just in matching candidates to jobs, but in making the engineering and financial decisions that keep your platform running efficiently. For HireVue, fragmented infrastructure, manual processes, and sprawling spreadsheets turned cloud cost management into a time-consuming spelunking expedition.
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30,000 updates per day: Dynamic Kubernetes routing with HAProxy Map API at PayPal

Jul 28, 2025 By HAProxy Technologies In HAProxy
Learn how PayPal Genesis scales with HAProxy Fusion via dynamic configuration, rapid deployments, and automated service discovery for 10,000 test environments. HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.
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Zoom Video Communications Uses PagerDuty to Keep Video Conferencing Frictionless for Every Customer

Jul 24, 2025 By PagerDuty Inc. In PagerDuty
Zoom Video Communications is a video conferencing company on a mission to make video communications frictionless for all. Eric Yuan, CEO and founder of Zoom, and Alex Guerrero, Senior Manager of SaaS Operations, dive into why their teams have adopted PagerDuty as their end-to-end incident management platform. Companies trust Zoom for their video conferencing services and, according to Yuan, “Our business counts on PagerDuty.”
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Building bridges across clouds: the PayPal approach to unified business communication

Jul 24, 2025 By HAProxy Technologies In HAProxy
Learn how PayPal solved multi-cloud connectivity challenges using HAProxy to build Meridian, achieving 24% latency reduction and seamless integration across AWS, GCP, and Azure with overlapping IP spaces. HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.
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logicmonitor

How a Fortune 500 Company Eliminated 93% of IT Incidents in 72 Hours

Jul 8, 2025 By LogicMonitor In LogicMonitor
Sometimes the biggest transformations begin with what sounds like the worst possible news. One day, this Fortune 500 technology company’s observability platform was running smoothly. The next, they learned their critical monitoring solution would be discontinued as part of a corporate buyout. For a leading global IT vendor in data infrastructure serving customers across storage, cloud, and managed services, this was a potential catastrophe.
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grafana

From chaos to clarity with Grafana dashboards: How video game company EA monitors 200+ metrics

Jul 7, 2025 By Joey Bartolomeo In Grafana
To be a successful gamer, you have to think strategically and creatively. Working as a software engineer at Electronic Arts (EA), a top video game company, requires the same skills. That’s especially true when it comes to monitoring the EA app, which is the launcher for EA games and used by hundreds of millions of people around the world.
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grafana

How Dropbox rebuilt its logging stack with Grafana Loki after a data center went dark

Jun 27, 2025 By Colin Steele In Grafana
Two years ago, a power outage knocked a Dropbox data center offline. It wasn’t just any data center. It was the only one where Dropbox hosted Grafana Loki, meaning engineers couldn’t access their log data. “We had considered a data center outage when we were rolling out Loki, but it had just never risen up in priority enough to get put into multiple data centers,” said Chris Hodges, an infrastructure software engineer at the cloud storage company.
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