Operations | Monitoring | ITSM | DevOps | Cloud

Slack is a popular messaging and communication platform used for work, study, groups, and communities. According to Techjury, more than 10 million people used Slack every day in 2022, and 43% of Fortune 100 businesses are paying for Slack subscriptions. On July 21, 2021, Salesforce completed its purchase of Slack for $27.7 billion and announced plans to make Slack an operating unit under Salesforce.

In addition to performing various checks to monitor your site, Oh Dear also offers beautiful status pages. Status pages can now use multiple languages. Using these status pages, you can inform your audience about the status of your service. Here's the beautiful Oh Dear powered status page of the Laravel team. Some of our users have a global, multi-lingual audience. That's why we now added support for a status page to be displayed in multiple languages.

Check our January 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

A status page is the most effective way to stay in touch with your users and quickly inform them about any outages or ongoing maintenance. As explained in our previous article, status pages can offer many benefits such as cost savings and a reduced number of support tickets. Creating a status page can significantly improve your incident management and relationships with your customers.

A private status page is a website or communication platform that provides status updates and notifications to a specific group of people rather than the general public. Private status pages are often used by companies to keep their employees, users, or partners informed about the status of their products, services, infrastructure, vendors, and providers.

With over 83 million users, GitHub is one of the most popular development tools out there and the third most monitored service on StatusGator. Since so many users depend on GitHub, we wanted to analyze GitHub’s downtime over the past year and see which GitHub features (i.e., Codespaces, PRs, Actions, etc.) were the least reliable.

Better Uptime is a robust uptime monitoring and tracking tool that helps businesses ensure the availability and reliability of their websites and online services. It continuously monitors the performance and availability of a website or application and provides real-time alerts and notifications in case of disruptions or outages. They also provide a relatively simple status page, albeit gorgeous looking and useful for some simple use cases; your team will, in all likelihood, outgrow it at some point.

In 2023, the fight to retain customers will be one of the biggest factors determining whether a business can survive the recession all are predicting. One of the key findings from the 2022 State of Service Report from Salesforce is that great service is at the heart of customer retention: 48% of customers will switch brands for better customer service when something goes wrong, and they view open communication as a key factor in how a customer might gauge the quality of customer service.

According to data from W3Techs, more than 40% of all websites are built on WordPress. Therefore, it’s no surprise that WordPress hosting has skyrocketed in popularity recently and hosting providers have proliferated. With so many choices, it’s important to understand just how reliable WordPress hosts are, especially when it comes to downtime. Web hosting downtime can have significant consequences such as business loss, brand damage, and missed opportunities.

Check our December 2022 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.