Operations | Monitoring | ITSM | DevOps | Cloud

MSPs operate in high-pressure, customer-first environments where understanding exactly what is happening across client environments is the difference between proactive service and constant firefighting. Yet, many still struggle to get a unified view across their customers, tools, and teams.

Prometheus is a wildly popular open source monitoring tool typically used for monitoring Kubernetes environments and containerized workloads. But how do you turn the mountains of metrics into a clear picture of health and performance? SquaredUp plugs directly into your Prometheus database to visualize and monitor your data. What sets SquaredUp apart from other Prometheus visualization options like Grafana and Perseus is just how easy it is to visualize, monitor and share Prometheus dashboards.

No matter how fast we build, we'll never integrate with every tool. There are too many, new ones appear constantly, and some are too niche to ever reach the top of our roadmap. So if the tool you care about isn't supported yet, your options have been to wait for us to get to it, or build it yourself with our Web API plugin — a powerful, flexible option, though one that asks you to map out the endpoints, authentication and paging yourself.

If you manage endpoints for a living, you'll know the problem isn't a lack of data. It's that there's too much of it, scattered across too many places. A modern IT team or MSP might be looking after thousands of devices spread across dozens of customer organizations, each generating a constant stream of alerts, patch results, antivirus events and disk warnings. NinjaOne does a great job of collecting all of that.

Data is almost always scattered across too many tools. Usually, if you want to see it all in one place, you're stuck building messy pipelines or paying for a warehouse you don't really want. SquaredUp is a window into all those tools. It lets you see what’s happening across your entire stack in real time without moving any of the data. Think of it as a universal translator that lets your tools talk to each other so you can stop the manual digging and just see the big picture.