Who oversees employee digital wellbeing? Nexthink’s Meg Donovan (Chief People Officer) and Tim Flower (Global Director of Business Transformation) recently sat down to answer this question on the minds of so many business leaders. Of course, Human Resources departments have traditionally shouldered the responsibility of managing employee wellbeing. But a recent Nexthink survey reveals that unreliable IT services and equipment is the third biggest contributor to employee turnover and burnout.
We’ve all been there: you’re dialed-in to a specific task, hyper-focused on completing it… and then some minor distraction pulls you away. An email notification chimes, a coworker asks you a simple question, an angry driver wails on his horn outside your window – and when you return to the task at hand, you realize that tunnel-vision focus you just had is now lost.
We’ve all experienced a bit of FOMO at one time or another, whether we stayed home sick the night of a party or failed to score tickets to a big concert. It stings to miss out on the fun, but we get over it. In the era of remote work, however, ‘fear of missing out’ has taken on a more consequential meaning – one that is troubling the minds of many young professionals.
In 1993 the management guru Peter Drucker argued that “commuting to office work is obsolete.” As of last year, his vision hadn’t quite come true: nearly half of global companies in one survey still prohibited remote working. Then the pandemic hit. Suddenly millions of people started doing their jobs from home. Work will never be the same.
With web browser-accessed applications reaching record levels, employees are now spending most of their productive work time inside a cavern of business web applications. These may be custom applications built by a company for specific business purposes, or commercial SaaS applications for important functions such as collaboration, workflow management, scheduling, communication, transactional business, single sign-on, development, service desk, CRM, HR, and others.
IT teams are always under pressure to save money where they can, but doing so isn’t easy. Learn how one company was able to make practical IT wins that ultimately saved significant productivity loss and protected their bottom line.
An A/B test reveals Nexthink Engage gets 2,214% more views than email. When a company gets big news, they want to share that success with employees and make sure they understand what this information means for the business. Case in point: Recently, a Nexthink customer and leading life sciences company, received FDA approval – a huge milestone for them that would surely amplify the company’s brand and with it, new sales and marketing demands.
For even the most successful IT organizations, providing innovative solutions is only half the battle. There’s one thing that matters above all else when it comes to solving IT problems: the perspective of the employees.
When it comes to workplace innovation, many forward-thinking businesses follow a simple mantra: “Change before you have to.” They pursue organizational or technological changes in order to stay ahead, rather than catch up – and they rely on their employees to adapt quickly to the new standards and structures they put in place. The pandemic threw a wrench into that neat and tidy outlook on innovation. Businesses had to change.
