Operations | Monitoring | ITSM | DevOps | Cloud

Why DEX Scores Must Be Part of Every Total Cost of Ownership Study

Price is not the same as cost. When organizations evaluate new end-user technology investments, whether that’s laptops, operating systems, or management tools the conversation inevitably turns to Total Cost of Ownership (TCO). TCO studies traditionally focus on direct, measurable costs: hardware procurement, software licensing, support contracts, and lifecycle services. But there’s a growing blind spot in these calculations: the employee experience.

Reality Bytes: Our Everyday AI Use (Personal & Professional)

The Reality Bytes team is back together again! Tim, Tom, Megan, Dina and Sean swap stories of how AI has reshaped their personal and professional lives and habits over the past year—from eerie chatbot encounters and creative breakthroughs to frustrations with hallucinations and the hunt for the true “human fingerprint.”

From Shadow AI to Strategy: The Six-Month AI Imperative (w/ Charlene Li)

In this very special episode of The DEX Show, we welcome back one of the world’s most influential voices on digital transformation and the future of AI leadership: Charlene Li. Charlene is a bestselling author and trailblazing thinker who has helped leaders navigate disruption for over two decades. She returns to the show for an unmissable conversation on the realities of AI Transformation—and what it means for organizations, leaders, and employees at every level.

How Nexthink Enables Smarter, Data-Driven Hardware Refresh Strategies

Bob did—until he realized there was a smarter way. With real-time insights from Nexthink, he stopped guessing and started making data-driven decisions: keeping the high performers, replacing the real troublemakers, and upgrading the underperformers. The result? Happier employees, optimized budgets, and devices refreshed based on need—not age.

How Nexthink Enables Data-Driven Software License Reclamation

This was what Sarah was looking to solve. ⁠Managing software licenses isn’t just tracking installs—it’s about uncovering hidden usage and reclaiming wasted spend. When Sarah faced $12M in software costs, scattered licenses, and zero visibility, she needed a better way. With Nexthink, she gained real-time insights, smart user nudges, and automated reclamation. ⁠The result?

Chaos to Choreography: How To Automate IT Operations with Nexthink Flow

Taylor proved it—turning license headaches, VPN chaos, SCCM continuity and patch pain into a smooth, confident performance.⁠⁠Here's how Taylor did it.⁠ In the end, IT isn’t just about fixing—it’s about flowing, scaling, and making work effortless.⁠Request a demo today.

From Firefighting to Proactive Resolution: How Nexthink Transforms Service Desk Operations

Level 1 engineers face incoming tickets without real-time visibility into endpoints. The result? Endless tool-switching, guesswork diagnostics, missed SLAs, and unnecessary escalations. Critical issues remain hidden until they impact productivity.⁠ Then came Nexthink.⁠ Now engineers see issues in real time, fix faster, and even prevent problems users don’t notice.

The Evolution of Digital Adoption: Insights from Gartner's 2025 Market Guide

The 2025 Market Guide for Digital Adoption Platforms (DAPs) marks an important point in the evolution of the category. Digital adoption has matured from a supporting role into a central part of enterprise strategy. Organizations are no longer asking if they need a DAP—they’re asking which one. In this latest research, Gartner establishes DAPs as essential to business transformation, efficiency, and employee experience. The takeaway is clear: digital adoption is no longer optional.

Introducing AI Drive: Closing the AI Value Gap

The enterprise is standing at the edge of a seismic shift: an AI revolution. In the next five years, the way work gets done will be fundamentally reshaped as workflows once handled by humans are increasingly replaced or enhanced by artificial intelligence. But here’s the reality: success won’t come from simply handing out Copilot or GPT licenses and hoping employees figure it out.

Reality Bytes: How AI Drive Will Help YOU Win the AI Race (w/ Matt Rose)

In this special Reality Bytes, the team sits down with Matt Rose, Product Marketing Manager at Nexthink, to talk about the just-announced AI Drive. Matt breaks down how AI Drive helps organizations finally make sense of their scattered AI landscape—bringing visibility, usage insights, guidance, and measurable impact into one place inside the Nexthink Infinity platform. He also shares early customer feedback, the future roadmap, and why AI adoption has become a critical competitive differentiator.