The legal sector is an industry ripe for technological disruption—and so perhaps the perfect place for a visionary CIO such as Slater & Gordon’s Jon Grainger. In advance of the upcoming British Legal Technology Awards, Nexthink caught up with Grainger to hear about how Nexthink Experience (the cloud-native platform for managing Digital Employee Experience) is helping his IT team deliver value and innovation at this “technology-driven” legal firm.
Takehan Technologies builds, operates, and innovates software for a variety of European and North American businesses – such as those in online gaming and fintech. The Singapore-based software consultancy has decades of experience in the Asia Pacific region. The digital landscape of the region has more or less been challenged by the policies and unique web ecosystem built and supported by China.
In today’s Tip of the Day, we will be looking at some of the highlights in our new release: Gullfoss. Named after the spectacular 32 meters waterfall in Iceland, our latest release is no less impressive. All the Catchpoint releases in 2020 have focused on the GUI, workflows, and getting you the answers you need in as few clicks as possible.
Since the annual MIT Sloan CIO Symposium had to be canceled this year, MIT made the decision to launch a CIO Digital Learning Series. Episode 3 was broken into two parts, beginning with a fireside chat on the post-pandemic workplace, moderated by Irving Wladawsky-Berger with Catchpoint’s CEO Mehdi Daoudi and Eash Sundaram, Executive Vice President, Chief Digital and Technology at JetBlue, which was followed by a panel led by Paul Michelman on customer experience strategies.
In today’s tip of the day, we’ll look at the importance of measuring employee experience (EX) and the specific challenges of doing so with an all-remote workforce. In the video, I’ll walk you through how to look at your employees’ SaaS performance using Catchpoint’s dashboard, so you can see the level of detail available to you with Catchpoint’s endpoint monitoring solution.
Maintaining digital performance has always been a tough balancing act for the Financial Services industry. Every transaction must be encrypted and secured; customer data must be stored safely without the risk of a breach. Security is given the highest priority, the additional processes in the service delivery chain can tax performance. Financial service providers must go the extra mile to ensure their network is resilient with high performance, availability, reliability, and reachability.
