Operations | Monitoring | ITSM | DevOps | Cloud

Alloy Navigator’s AI ticket summaries help your IT team get up to speed on any support ticket—so they can resolve issues faster. No more scrolling through endless conversations and ticket updates! AI-powered summaries are available for incidents, problems, change requests, work orders, and service requests. AI ticket summarization and other AI-powered insights were introduced in the Spring 2025 release of Alloy Navigator (Enterprise and Express editions).

Need a better way to manage loaner laptops, shared AV gear, or any other equipment for short- or long-term use? This video shows how Alloy’s ready-to-use equipment check-out system simplifies equipment reservations and checkouts — from request to return. Whether you're supporting a school district, healthcare provider, or government agency, knowing who has what and when it’s due back is essential.

Alloy Navigator Express 2025 is here! Your all-in-one Help Desk & IT Asset solution just got an upgrade. In this video, we’re showcasing the key features: smarter AI, flawless integrations, and a web Admin Center more powerful than ever. See them in action!