Operations | Monitoring | ITSM | DevOps | Cloud

We will focus on the audit logging of Google cloud itself, however, the input supports the below sources when it refers to Google Cloud Logs.

As an e-commerce website owner you care about how your customers behave: why do they come to your website, which items or services are they most interested in, how much time do they spend on certain pages, and is their user experience above par? Also, it is very important to keep your website secure, as you can rest assured that no one wants to leave their payment details on an unsecured website.

When you’re adding or subtracting fractions, you need to make sure that they have a common denominator, a number that allows you to compare values. In the same way, your IT environment needs a common “language” for your event log data. Your environment consists of various devices running different operating systems, software, and firmware.

The Internet of Things (IoT) revolution has set the beginning of a new age of data transfer. Each day, a massive number of new devices get added to all kinds of network infrastructures, transferring gargantuan amounts of data back and forth. In the next decade, we expect the number of IoTs to grow to a staggering 80 billion connected devices – practically outnumbering the human population tenfold.

Log management tools improve security, help troubleshoot issues, and enable system monitoring. This log management guide defines key terms and explains the benefits of centralized tools.

If you’ve ever seen Indiana Jones and the Last Crusade, you might remember the scene where Indy and his dad are in a room replete with the most ornate chalices possible, only to realize that the Holy Grail is the most plain, utilitarian one in the room. Windows event logs are the IT version of the plain-looking clay cup that holds the key to answering your service questions and system issues.

As the person on the front lines, you know that providing the best service possible can be what makes your ITSM organization succeed. Every day, you work to build the relationships that help your organization create value for end-users. However, when you have inefficient processes, you end up having to be the person responding to an upset user.

As an IT service manager, you love solving problems and helping your people improve business processes. You thrive on those unexpected moments where your experience adds value, whether providing advice to someone in-house or collaborating with a customer. However, you need to have efficient processes and practices in place. Otherwise, you’re never going to be able to do the things you love the most.