Operations | Monitoring | ITSM | DevOps | Cloud

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Citrix access is session oriented – a session is established at logon time and a connection between the client and the server/desktop being accessed is maintained for the duration of the session. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. all have to go from the client to the server/desktop to be processed.

I recently published an article on Citrix Performance Analytics (also called Citrix Analytics for Performance), part of the Citrix Analytics service in Citrix Cloud. In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market.

Ever since the beginning of the COVID-19 pandemic and the resulting lockdowns, working from home has instantly become the primary way of work for most people. Even companies that already had functionality in place to work from home were instantly hit by scalability issues. Many of the existing solutions typically weren’t meant to be used for a 100% concurrent remote workforce.

One of the best parts of our job is enabling you to become the best #ITPerformanceHero that you can be. But behind the scenes, eG Innovations is filled with talented team members who wear their own IT Hero capes. We want to take some time to introduce you to some of the people who make eG Innovations the leading performance monitoring company on the market. We’re pleased to introduce Arun Aravamudhan, Head, APM and Web UX products.

Microsoft Power BI is a business analytics solution providing interactive visualizations and business intelligence capabilities from data and provides an interface that is simple enough for admins to create their own reports and dashboards. Data inputs to Power BI can come from multiple sources – Excel worksheets, CSV files, database tables, log files, the web, etc. It then employs smart visualizations and built-in AI technologies on that data to turn it into interactive insights.

The recent COVID-19 outbreak is stressing healthcare systems worldwide. Most countries are looking to “flatten the curve” of new cases in order to allow the sick to be treated without swamping hospitals.

The COVID-19 crisis has put organizations in a position where 100% of employees need to work remotely from their homes. Popular technologies used for supporting remote employees include Citrix virtual application and desktops, virtual desktop technologies based on VMware Horizon, cloud-hosted desktops (DaaS), or just VPN connectivity. Until now, remote access from home was something a small percentage of employees used.

With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience (UX) is somewhat different than customer experience (CX). Customer experience has been defined as the quality of all a consumer’s encounters with a company’s products, services, and brand. Today, user experience typically refers to the digital user experience.

Things are about to get real in so many ways. Companies are telling employees to work from home, which sounds great in theory — less contact, less chance for the COVID-19 virus to spread. But what about the strain it’s going to place on your IT infrastructure? Your employees will be connecting over a remote virtual infrastructure (Citrix, VMware, AWS, etc) and accessing a variety of in-house web applications (Java, .NET etc.) and SaaS services (Office 365).

So your organization has decided to move to the cloud. Smart move! Many companies today are either making the move to the cloud or have already made it. According to RightScale’s 2019 State of the Cloud Survey, 94% of IT professionals say their companies use the cloud. Over 90% is public cloud. Gartner predicts that public cloud revenue will increase by 17% in 2020. The biggest percentage increase is expected with IaaS. So, you’re clearly not alone.