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Site Reliability Engineering Meets Traditional Operations

Google has effectively made the discipline of site reliability engineering (SRE) a DevOps best practice by publishing two decades’ worth of lessons in keeping alive the most scalable apps on the planet. As more organizations make the shift (or “transformation,” as it were) to becoming IT organizations, the demand for reliability increases substantially for customer-facing services.

SaaS Security: Securing Zenoss in a SaaS World

As enterprise IT organizations evaluate cloud-based services, security can be a primary concern — both in terms of the security of the customer data associated with the application as well as the potential for breaches of the customer’s IT environment. Zenoss takes a comprehensive approach to SaaS security, addressing it from both a product and process perspective, to ensure the integrity of monitoring operations.

The 9s Are a Lie: Chasing Continuous Availability

Most IT organizations like to think of themselves as continuously improving. The best ones constantly invest in building new skills, deploying new infrastructure, acquiring new tools, creating new processes, or even tuning what they already have in order to wring more efficiency and productivity out of their environments. Many are migrating to the cloud, as cloud service providers (or CSPs) cheerily advertise three, four or even five 9s of availability (e.g., 99.999% uptime).

Your Journey to the Cloud - 5 Essential Facts About Zenoss + Nutanix

Growing up in Seattle, Washington, I had access to some of the best hiking in the world. If you want take on a challenge and climb a peak, then the Cascade and Olympic mountain ranges provide a variety of journeys for everyone regardless of skill level and starting point. We were taught at a very young age that everyone needed certain “essentials” before setting out to ensure safety and success.

Exploring Network Monitoring? 3 Things to Look For

Network performance monitoring and diagnostics (commonly referred to as NPM or NPMD) tools are valuable for IT Ops teams that want to maintain visibility into the health and performance of their networking infrastructure. They provide this visibility in two major ways: by retrieving diagnostic data from network infrastructure components (such as routers and switches) and by analyzing network traffic flow and quality of service through various techniques (such as deep packet inspection).

Reduce Your IT Alert Noise and Fatigue

Two of the biggest IT headaches we hear about here at Zenoss are alert noise and fatigue. To help combat these, we co-developed an integration with PagerDuty to help enterprises successfully overcome these pain points. Recently, we launched the updated version of the PagerDuty ZenPack using PagerDuty’s v2 API and certification for Zenoss Cloud.