Operations | Monitoring | ITSM | DevOps | Cloud

In modern IT environments, data is abundant, but clarity is rare. Enterprises deploy dozens of monitoring tools to collect metrics, events, and logs from across the network, yet when something goes wrong, teams still scramble to connect the dots. Why? Because these data streams exist in siloes, isolated by format, source, or system.

Picture this: Your phone rings in the middle of the night. It’s your engineering lead, calling to inform you of a significant outage affecting your customer-facing services. As your network operations team jumps into action, they’re greeted with chaos. Over 40 alerts flood their screens simultaneously. Your network, infrastructure monitoring, and application performance monitoring tools all fire independently, each with its own dashboard and presenting data in incompatible formats.

The 2025 Gartner Market Guide for Event Intelligence Solutions arrives at a critical time for organizations facing increasing complexity in managing IT events. Today’s diverse, distributed IT environments create significant operational challenges – alert fatigue, fragmented tools, and slow incident response – impacting both efficiency and customer experiences.

Network operations have become increasingly complex due to the distributed nature of modern applications which use data from private data centers, public clouds and the internet to provide end user services. With the adoption of these multi-cloud, multi-tier application architectures, network engineers must integrate new services (e.g AWS Direct Connect and Kubernetes clusters) from cloud providers into their existing services.

Understanding the state of your network and infrastructure is a critical responsibility for operations teams. Without their ever-watchful eye, network issues can cause problems ranging from annoying performance issues to downtime. To detect, prevent, and address these issues, operations teams have relied on a combination of monitoring and manual correlation, leveraging whatever tools were available.

Selector returned to Networking Field Day this year to present our latest developments in network AIOps. Cofounder and CTO Nitin Kumar, along with VP Solutions Engineering Debashis Mohanty and Principal Solution Architect John Heintz, explored how Selector’s GenAI-driven conversational interface promises to not only address today’s network operations challenges, but transform the industry. Read on to catch the highlights of the live-streamed presentation which occurred on July 11, 2024.

Quality medical care today relies on “health systems” built from geographically distributed healthcare settings such as hospitals, urgent care clinics, imaging centers, nursing homes, pharmacies, and specialist offices, among many others. Each setting shares data within the broader health system through Electronic Medical Records (EMRs). EMR systems, which were purpose-built to manage patient records, help improve patient outcomes through the real-time sharing of patient data.

For the second consecutive year, Selector has been recognized as a Best Place to Work in the Bay Area. In 2023, the company was ranked among the top 10 companies with 25–49 employees. This year, the company ranked again in the top 10. This regional award is sponsored by the San Francisco Business Times and Silicon Valley Business Journal in collaboration with Quantum Workplace—an employee engagement data firm.

Network performance plays a key role in service delivery, acutely impacting user experience. However, enterprise teams have long struggled with comprehensive insight into network performance and, when necessary, the ability to hold circuit vendors accountable.