Operations | Monitoring | ITSM | DevOps | Cloud

Having a smooth and effective online experience is now essential rather than a differentiation. Customer loss, damaged brand reputation, and eventually a sharp decline in profitability can all result from a subpar digital experience. Gaining a significant competitive edge and promoting ongoing improvement are two benefits of knowing how your digital experience compares to industry best practices.

Maintaining uptime and reliability becomes crucial as more businesses move to the cloud. While platforms like AWS, Azure, and Google Cloud offer flexibility and cost-effectiveness, they also introduce risks that can disrupt critical services. Recent events show how fragile cloud infrastructure can be. On July 19, 2024, a routine cybersecurity update caused a global internet outage. Beyond large-scale incidents, human error remains a leading cause of downtime in IT and data centers.

OracleDB remains a top choice as a relational database management system (RDBMS), despite its strict licensing requirements. It excels at handling complex SQL queries, massive datasets, and transactional workloads, making it ideal for large Enterprise technology stacks. Its many benefits include robust indexing, partitioning, and in-memory processing to optimize query performance at scale.

AI is everywhere, and its impressive claims are leading to rapid adoption. At this stage, I’d qualify it as charismatic technology—something that under-delivers on what it promises, but promises so much that the industry still leverages it because we believe it will eventually deliver on these claims. This is a known pattern.

Amazon Web Services (AWS) holds onto the top spot with a 30% share of the global cloud infrastructure market. Despite fierce competition, AWS remains the leader by consistently driving innovation in AI and cloud computing. In this blog, we explore the latest advancements, from global infrastructure expansion to enhancements in cloud services’ availability and performance, as well as what AWS has planned for 2025.

The MPF or Masterfiles Policy Framework is intended to provide a stable base policy for installations and upgrades, and is used by both CFEngine Enterprise and CFEngine community. When you create a new cfbs project with cfbs init one of the questions is related to the MPF: Of particular interest to policy writers is the lib sub-directory: Let’s look through some of the helpful bits you can re-use in your policy!

A year ago, we launched Signals with a simple but powerful idea: on-call shouldn’t be a painful juggling act. Too often, teams had to bounce between separate alerting and incident response tools, slowing everything down when speed mattered most. And traditional on-call tools? They were built around services, not the people responding to them.

If asked even a year ago to forecast the most dominant technologies of 2024, it].; may not be too surprising that containerization would be among those seeing widespread adoption. Now commonplace for modern app development, organizations are faced with deciding between two leading container orchestration platforms: OpenShift and Kubernetes, each touting superior orchestration. With both platforms vying for a share in the market, many struggle to choose one over the other.

Audit logs, otherwise referred to as audit trails, are detailed records that document activities or a sequence of activities or events. Typically, they deal with the usage of systems, applications, and/or networks. They are crucial in ensuring security, compliance, and operational oversight and enable users to keep track of the history of all actions executed and who has done what and when.

Endpoints are the primary target of cyberattacks. The most conservative estimates indicate that between 68% and 70% of data breaches begin on these devices. This is why implementing an EDR (Endpoint Detection and Response) solution is crucial to protect them in today’s cyber threat landscape.