Operations | Monitoring | ITSM | DevOps | Cloud

In this Spotlight Session from Cherwell CLEAR 2020, Resolve VP of Global Sales Engineering Rob Kelsall explores how AIOps and automation can transform your entire incident management process by reducing alarm noise, correlating events, and automating resolution procedures without any human intervention.

Provision a host on VMWare ESXi, leveraging the Resolve automation to orchestrate pre, provisioning, and post tasks

Quickly learn how to use the Resolution Routing feature in Resolve Actions to automatically initiate a specific automation when triggered by a Resolve Gateway, email, URL, or custom URI (such as the HTTP Gateway Filter we created in a previous video).

Quickly learn how the HTTP Gateway feature in Resolve Actions enables you to control how to ingest (or have 3rd-party tools push data) into Resolve. The HTTP Gateway is similar to creating a webservice or URI endpoint that other tools can post data into Resolve (with the HTTP POST method).

This video provides an overview of a Health Check for Active Directory, which covers Security Groups, GPO Policies and User Accounts. With the ability to perform cleanup of each of the areas.

In part 2 senior sales engineer Alan Loos gives a quick overview of the event correlation and noise reduction capabilities in the Resolve Insights platform.

See how Cherwell CMDB can be enhanced with dynamic infrastructure discovery and dependency mapping capabilities from Resolve. In this video demonstration, we see how datacenter devices can be auto discovered using agent less technology, visualized, and pushed over to Cherwell CMDB.

View some of the popular requests for a Service Desk chatbot in Teams, using Resolve Actions as the back-end IT automation platform.

Looking for a chat capability for your ITSM tool, and already have Microsoft Teams? Why not use Resolve Automation to power chat ops for Service Desk Transformation. Join Brent Hunter to see how you can quickly integrate common tasks.

In this short video, Rob Kelsall and Brent Hunter explain how organizations can quickly take advantage of integration between Resolve Actions (automation) and MS Teams to introduce chat ops in their organization to better support end users. This example explores a simple integration , that enables services offerings, and workflows created in Resolve to be exposed via a Resolve virtual agent (application) within the Teams platform.