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Latest Videos

Put Gen AI to Work with Now Assist on the ServiceNow Platform

Reduce manual work for agents, with overviews and insights to help them start work fast, deflect cases, empower people, and deliver engaging experiences with natural human language, generate content automatically, including intelligent search results, work notes, and knowledge base articles, and boost developer productivity with intelligent recommendations for code..

Operating Excellence: Driving business outcomes with greater agility, efficiency, and resilience

As a business leader, you are facing pressure to deliver faster with greater agility, efficiency, and resilience. The Utah release helps you achieve operational excellence with these new capabilities: Join this session to learn about key innovations within Strategic Portfolio Management, Enterprise Asset Management, Risk and Compliance, and Environmental, Social and Governance products.

Now Platform Utah Release

Utah is built to help organizations future-proof their businesses and drive outcomes faster in the face of continued economic uncertainty. The latest version of the intelligent, end-to-end platform for digital transformation includes AI-powered process mining with robotic process automation (RPA) capabilities, additional search enhancements, expanded Workforce Optimization, and Health and Safety Incident Management, all designed to help increase automation, simplify experiences, and offer greater organizational agility.

ServiceNow employees use the Now Platform to create low-code, no-code solutions

The Now Platform makes it so easy to create low-code, no-code applications, that even our own employees can’t keep themselves away from it. In this video, hear directly from our Citizen Developers about how they’ve impacted their communities.

An overview of Azimuth, an open source tool for systematic error analysis for text classification.

Thank you for watching this short video where we present Azimuth, an easy-to-use open-source tool that helps AI practitioners analyze AI models and datasets to check for errors in text classification. In this video, we walk you through a high-level overview of using Azimuth. The description below provides a summary of what is covered in the video.

Introducing Azimuth, an open-source tool to understand datasets and models in text classification.

Introducing AZIMUTH, an open-source software project from ServiceNow. Azimuth is an open-source software application that helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses. The application leverages different tools, including robustness tests, semantic similarity analysis, and saliency maps, unified by concepts such as smart tags and proposed actions.