Operations | Monitoring | ITSM | DevOps | Cloud

In this week’s podcast episode, we explore the role of AI and machine learning in incident management and response, including the benefits and potential future of these technologies. We welcome guest, Dan Buckley, Director NMS at Hughes Network Systems, who shares his experiences and insights on the subject, discussing the business value of AI and the current state of the AIOps ecosystem.

Telegraf is a lightweight, open-source, data collection tool. It utilizes a plug-in based system (with 300+ plug-ins to choose from) to create custom data pipelines.

Remote controlling another user’s computer is a task that Service Desk agents perform frequently. To make this easy, InvGate insight has a built-in integration to take advantage of the various remote support options you might be using.

With routers, you can perform complex matching and actions on alerts. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.

With notification rules, you can perform custom notification sequences. PagerTree intelligent on-call alert routing gives teams flexible schedules, escalations, & reliable notifications via email, SMS, voice, chatbots, & smartphone app.

In this special edition of Open Source Matters, we’re covering 5 open source projects you should consider contributing to in 2023. Learn more about these projects in the notes below.

InfluxData's newest data storage engine can handle unlimited cardinality.

The Godfather of the MSP, Mike Cullen, and David Weeks explain their top tip for MSPs going into 2023.

Simple Network Management Protocol (SNMP) is an internet standard protocol used to monitor and manage network devices. SNMP helps collect data from these devices, organizes it, and sends it for network monitoring and management, which helps with fault detection and isolation. SNMP is an integral part of both monitored endpoints and the monitoring system. This video presents a brief overview of SNMP and its related concepts.

StartingFinance supports a community of 70,000 with a platform that provides time-critical financial and investment information. Running 100% serverless, StartingFinance relies on Lumigo to ensure high performing apps and has helped them to reduce error rate, down time, and improve their time to resolution. Make sure to subscribe so you don't miss out on any new livestreams and observability content!