We’re excited to announce that Splunk has been named the leader for both market revenue and market share in IDC’s Worldwide IT Operations Management Software Market Shares, 2019 report, having captured 13% of the overall ITOM market and achieving 32.3% year-over-year growth*. We believe this recognition speaks to the continued success of our customers, and we are so thankful for the opportunity to be a part of that success.

Since we launched Splunk Remote Work Insights (RWI) in late March, we have been focused on helping our customers and the community understand how their workforce is staying connected, productive and engaged as we all continue to work across largely distributed teams.

With the rising needs associated with COVID-19, the challenges of the commercial drug supply chain is more evident than ever. This article features an innovative and progressive technology that uses blockchain to solve the ongoing problem with the drug distribution chain.

Around the world, operations teams are working to automate their monitoring and alerting workflows, looking to reduce the time they spend on rote operational work (what we call “toil”), so they can spend more time on valuable work. For instance, Google’s Site Reliability Engineering organization aims to keep toil below 50% of an SRE’s time, freeing them up to work on more impactful engineering projects.

Most IT and business leaders know that despite the economic and human disruption of the COVID-19 pandemic, digital transformation will ultimately speed up, not slow down. The immediate challenges of the pandemic have led companies to find innovative ways to get things done, relying on data-driven decisions and technologies.

The cloud has become ubiquitous in all we do, and the line between the perimeter and the cloud continues to shrink as most enterprise organizations are looking to shift their cloud strategy to a multi-cloud approach. Moving to the cloud comes with plenty of benefits like performance optimization, improved reliability and overall cost savings, but cloud adoption is not without its risks and challenges.