The Raygun platform is designed to surface as much actionable information about errors so, as a developer, you not only fix them quickly but gain context into what causes errors in the first place. Today we’re announcing a new feature for both Crash Reporting and Real User Monitoring: Crash by device. This new feature helps mobile developers understand which devices cause the most crashes, so replicating errors becomes easier.

With 2.3 billion smartphone users worldwide, enterprises can’t afford to ignore the mobile channel. Last year, $2 billion of Black Friday’s total sales of $5.03 billion were spent on mobile devices. And mobile isn’t just about shopping. People are now spending equal amounts of time on mobile devices and desktop computers. Flurry Insights pegs the average time that people devote to mobile devices at 5 hours a day.

When developing mobile apps it’s important to monitor errors so that you can understand your user’s experience. You need deeper insight than just a crash report because errors could cause a degraded user experience or a drop in key behavioral metrics. Your team needs to know quickly when there are production problems either with the app itself or with your backend services so you can fix the issue before more customers are impacted.

If you think about it, mobile apps are among the production services most in need of real observability: nearly countless hardware platforms and operating systems in combination with your app’s code result in a dizzying matrix of possible sources for any given issue, which means you need the power of true high-cardinality search to solve your problems.

We are excited to announce the official release of the PagerTree App for iPhone and Android! Our new mobile app truly makes it easy for you and your team to respond incidents quickly. The app is really great for those places you don’t have cellular service but still have Wi-Fi. By getting push notifications you don’t have to worry about dropped calls or delayed SMS messages because you don’t have signal.