Operations | Monitoring | ITSM | DevOps | Cloud

Rich Anakor, chief solutions architect at Vanguard, is on a small team with a big goal: Give Vanguard customers a better experience by enabling internal engineering teams to better understand their massively complex production environment—and to do that quickly across the entire organization, in the notoriously slow-moving financial services industry. They also had a big problem: The production environment itself.

Current observability practice is largely based on manual instrumentation, which requires adding code in relevant points in the user’s business logic code to generate telemetry data. This can become quite burdensome and create a barrier to entry for many wishing to implement observability in their environment. This is especially true in Kubernetes environments and microservices architecture.

This is the second post in our series about Lattice, Honeycomb’s new design system and how we’re applying a user-centric design philosophy to our product. Lattice begin! At Honeycomb, we understand that our users are often under a great deal of pressure when troubleshooting complicated issues in their applications.

We know commitment issues are the real deal, especially when it comes to significant and costly tech investments. Understanding how the market is performing and what’s up ahead is critical for investing in AIOps. Our crew is here to help you through the challenging decision-making days and offer up the best analyst guidance.

Modern software services are expected to be highly available, and running a service with minimal interruptions requires a certain amount of reliability-focused engineering work. At the same time, teams also need to build new features and improve existing ones, so that users are delighted and don’t churn.