The latest News and Information on Status Pages and related technologies.
In this article, we’re exploring how status pages can help you deliver bad news to customers in a “good way,” starting with the psychology of news delivery and how you can use this knowledge for future incidents.
We’re nearing Halloween and mischief night has stolen tricks from the holiday season. With online sales alone expected to creep up toward $3 billion before the next crescent moon, we’re offering you a solution to keep the angry mobs with pitchforks at bay by giving them a crystal ball into your real-time incident response with Uptime.com Status Pages.
Germany has been called The Land of Data Protection and Security and we as a German company have been asked from the start, do you have EU based servers? And we can finally say YES we do. Our Europe based servers are now generally available, they are specifically located in Frankfurt Germany, so if you’re a European company you can enjoy keeping your (and your customer’s) status page data in the most privacy minded state.
Here are the latest StatusHub updates for the last 3 months and news on the progress of our new control panel.
Since we first launched our customizable, brandable, public status dashboards, customers have been asking us for a dark mode version. We’re excited to announce dark mode has arrived! StatusGator is the premier status page aggregator that collects the status of all the services you depend on and organizes them into a handy public dashboard you can send to your team, users, or stakeholders. And now it won’t blind you with it’s bright white background!
Many customers have requested that StatusGator’s customizable, brandable, aggregated status dashboards automatically refresh. Well your auto refreshing dreams have just come true because StatusGator status dashboards now update every 5 minutes automatically! Each dashboard will now refresh every 300 seconds, otherwise known as 5 minutes, automatically. And, of course, you can still refresh your browser yourself to get the latest content.
StatusGator is the easiest way to publish a unified status page featuring the status of all the services you depend on. Our public status dashboards have become a favorite feature allowing schools, startups, and enterprises alike to publish a quick and easy page showing the status of all their cloud services. One commonly requested feature has been the ability to customize the name of each status page listed in your dashboard.
Since the launch of uptime monitoring, we have received a lot of positive feedback. There were also a couple of much-requested additional features that we hope to address in this huge update.
The impact of 2020 and the COVID-19 pandemic collectively upended customer behavior with sweeping and immediate changes that we are still feeling the effects of now. As a result people have been forced to live and work differently, which has had a direct impact on consumption patterns and shopping habits. Consumers have for example been displaced from their traditional in-person experiences.
Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience using customizable and publicly accessible status pages for timely incident communication.
