With so much reliance on online services and applications these days, a status page is essential to a business, its support and IT teams. It’s a key component in your incident communication strategy. Communicating the status of your website or service to users (particularly customers) creates trust and keeps them updated—especially during downtimes. Plus, it saves you from sending out emails or using other time-consuming methods to provide status updates.

In the IT world, outages and service disruption are a fact of life. Stuff hits the fan… Stuff happens! And it can happen to any service provider – even the most well designed and managed SaaS applications and platforms. One of the reasons why stuff happens is failing to adhere to best practices. To minimize the potential for problems, here we run over some of the key points from the cloud platform management best practice playbook.

We’ve just released highly-requested feature for our public, aggregated status pages: Password protection. Now, StatusGator’s customizable, brandable, aggregated status pages can be protected behind a password. This feature is now available on our Venture plan. StatusGator is a status page aggregator. We make it easy to publish single page with the status of all your cloud vendors in one place.

Using Oh Dear you can create beautiful status pages. As from today, you can let your users also subscribe to updates on those status pages. In this blog post we'll tell you all about it.

StatusGator has a wide a variety of use cases: from education to help desk to IT and managed services and DevOps, too. All corners of an organization depend on cloud services and StatusGator gives you visibility into the status of all of your vendors. We’ve heard over and over from our DevOps users that alerts and notifications for their teams are already centralized into a single incident management platform such as OpsGenie, PagerDuty, or FireHydrant.

It’s no secret, we love favicons (short for “favorites icon”) here at StatusGator. Our aggregated status dashboards and status pages feature the favicons of all the services you depend on, aiding in recognition. Favicons are shown when you bookmark, or add a site to your favorites. And, more importantly, they are shown in the tabs of your browser. Now, your own StatusGator aggregated status page can have a custom favicon, too!

The role of status pages has changed significantly over the past year—and so have a few other things. Here’s the recap of the general improvements we made in 2021.

In the first 3 months of 2022, we’ve deployed 242 updates to StatusGator. As our growth has accelerated, we have become the platform relied upon by thousands to gain visibility into their vendors’ service statuses. Today, we’re announcing several big new features you may have seen trickle in over the last few weeks.

StatusGator is a status page aggregator: We bring together the status of all of your vendors into a single status page you can share with your team. Now, you can override the status of any service on your page to reflect exactly what you want it to. There are two opposite use cases for this feature: When a service is experiencing an outage and it’s not reflected on their status page. Or when an outage posted on their page is not affecting you and your team.

StatusGator status pages are a unique way to consolidate the status of all of your vendors on a single page. Reduce support ticket volume by publishing your status page to your team or users. Now you can publish a message to the top of your status page for even more effective communication. Use this space for maintenance notifications, highlighting critical outages, or explaining your page to your users.