In this post we want to share some features that were created or updated back in 2016. We are currently moving content from our old blog platform so while you might already know these features it is always good to take a fresh look at things. And as we are always upgrading & enhancing features, some of the items have been edited to reflect the current state.

As IT and DevOps teams rely more heavily on third-party services, the likelihood of an external incident affecting your customers increases. The 2017 Amazon S3 outage comes to mind as a particularly large downtime event that took thousands of websites down with it. When things go wrong with either an internal or external service, the right people need to be alerted to properly respond to the issue and communicate with customers.

If you’ve considered having a status page for your service but are discouraged by the pricing of status page services – consider running an open source status page system like Cachet. This post explains how to install and configure a Cachet status page on the popular DigitalOcean hosting platform. You can run Cachet on DigitalOcean for as little as $5/ month.

Your users are now able to subscribe to your status page to receive emails every time you publish an update during incidents! This feature, alongside the Incidents one, is only available starting the Pro plan. If you're on the basic plan, let me know in the chat or by email if you want to try out those new features!

We are announcing that protocols TLS 1.0 and TLS 1.1 will not be accepted in StatusHub after Sep 30th, 2019 for security reasons.

At the start of the year, we’ve shared some of our main projects for this year. A number are redesigns of elements in StatusHub, the first are new emails designs with threaded notification.

StatusGator monitors 411 different status pages, amassing a mountain of data about each. From when they are down and for how long, to what they post, to which pages people monitor the most and everything in between. Using that data, we are proud to present the first of an annual reflection on the past year. The First Annual StatusGator Status Page Awards seeks to applaud (and perhaps gently shame) a number of cloud services that stood out to us among our massive trove of status page data.

Did you ever have your customer success team (if you have the chance to have one!) overwhelmed by customers throught the support chat when facing minor incidents or even major outages, having to update all those worried customers in real time throught dozens of different channels as the engineering team finds out and resolves the issue? Support costs time, energy and money. What if all of your users could all connect to one single status page that would answer all of their questions?