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The latest News and Information on Status Pages and related technologies.

DOTComm Case Study

The Douglas Omaha Technology Commission (DOTComm) manages the IT services for the City of Omaha and Douglass County. Founded in 2001 the Organisation brought together the services previously delivered by two separate providers through a merger. This initiative was designed to deliver economies of scale, reduce costs and improve service provision by increasing the capacity of the organization.

How StatusHub Complements and Extends Your Incident Management Process?

Although the main focus of StatusHub is incident communication, it compliments each 5 activities of Incident Management: Identification, Categorization, Prioritization, Response and Communication with the user community through the life of the incident.

New Feature Spotlight:StatusKeeper welcomes SMS/text notifications to your hosted status page!

Email arrives constantly; when we’re in the office or “on the go”. More than occasionally a new email might be briefly overlooked if we’re working another task or it just gets lost in the “noise”. Whatever the case, they don’t always get the attention that an incoming text message might.

New Feature Spotlight: Notification Attachments

Continuing deeper exploration of some of our exciting new features, today I’ll be presenting Notification Attachments and demonstrating how your status page can, once again, hopefully make your job a little easier. We recently had a customer ask: “Is there a way to show a maintenance page instead of [just] an icon if the web services are down?”. Further investigation revealed he was looking for the ability to provide more information to his users regarding the nature of a system outage.

Pingdom & Custom Metrics now on Statuspal

We’re happy to announce the general availability of Pingdom & custom metrics on Statuspal. This means that your are now able to configure two new types on metrics (on top of monitored service metrics), metrics coming from your Pingdom account and metrics that you can manually push periodically, both types of metrics will look similar in your status page. Example Pingom metrics chart You should be able to find a new menu “Metrics” under your status page’s dashboard.

New Feature Spotlight: Scheduled Notifications

As you may be aware, we recently rolled out some exciting new features to your off-site status page. In the coming weeks, I’ll be highlighting some of these and taking a closer look at how each may be used to enhance your experience with StatusKeeper and hopefully make your job a little easier.