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Searching Zendesk: Elastic Workplace Search for customer service organizations

We’re excited to announce that Zendesk is now available as a pre-built content source, along with a host of others, as part of the Workplace Search application. With more than 130,000 customers in 30 countries, Zendesk has become one of the de facto customer service platforms in the world. Each day, millions of users interact with support agents via the cloud-based tool regardless of the support channel they choose.

Feature importance for data frame analytics with Elastic machine learning

With Elasticsearch machine learning one can build regression and classification models for data analysis and inference. Accurate prediction models are often too complex to understand simply by looking at their definition. Using feature importance, introduced in Elastic Stack 7.6, we can now interpret and validate such models.

Elastic App Search: A free product for building great search experiences

Wherever people encounter a search bar — whether on Google, phone apps, or while shopping online — they're conditioned to expect search experiences that deliver fast and relevant results. With this ever-evolving expectation in mind, millions of developers and organizations have chosen Elasticsearch for building powerful content discovery experiences over the years, to the great delight of their audience and user base.

While You Work from Home, Double Down on Elasticsearch Security

As engineers, you and I have a responsibility to protect both our customers’ and our respective companies’ data. But unlike our office networks that adhere to strict security protocols and a well-defined perimeter, our home networks usually fall short. And now that most of us are at home waiting out the COVID-19 pandemic, it’s time to revisit of logging in and Elasticsearch security during while you work from home.

42 Elasticsearch Query Examples - Hands-on Tutorial

Elasticsearch provides a powerful set of options for querying documents for various use cases so it’s useful to know which query to apply to a specific case. The following is a hands-on tutorial to help you take advantage of the most important queries that Elasticsearch has to offer. In this guide, you’ll learn 42 popular query examples with detailed explanations, but before we get started, here’s a summary of what the types of queries we’ll tackle.

Transparent, resource-based pricing with Elastic Enterprise Search

Until now, standard search solution pricing has been based on models that are difficult to understand, expensive to scale, and/or beneficial to only the search vendor. At Elastic, we’re taking a different approach based on the principles of transparency, fairness, and scalability, and have introduced resource-based pricing for our products running on Elastic Cloud. And we believe that this pricing approach will revolutionize Enterprise Search buying and ownership.

Creating meta engines in App Search to scale your search experiences

We introduced meta engines for Elastic App Search on Elastic Cloud and self-managed versions in the 7.6 release and have been thrilled to see the response to the new feature. Meta engines provide the ability to search across multiple existing or new engines. Think of adding a new search box to a page that then goes off and searches the documents in the sub-engines of your choosing.

AWS Elasticsearch Health Monitoring: 8 Things to Watch

If you have ever used a search bar on a website, you've probably used Elasticsearch. Elasticsearch is an open-source search and analytics engine used for full-text search as well as analyzing logs and metrics. It allows websites to use autocomplete in text fields, search suggestions, location or geospatial search. Tons of companies use Elasticsearch, including Nike, SportsEngine, Autodesk, and Expedia.

Multilingual search using language identification in Elasticsearch

We’re pleased to announce that along with the release of the machine learning inference ingest processor, we are releasing language identification in Elasticsearch 7.6. With this release, we wanted to take the opportunity to describe some use cases and strategies for searching in multilingual corpora, and how language identification plays a part. We’ve covered some of these topics in the past, and we’ll build on these in some of the examples that follow.