Operations | Monitoring | ITSM | DevOps | Cloud

Purchasing new software, hardware, or other tools can be one of the most challenging parts of being an IT leader. It involves a lot of moving parts, including: But, vendor relationships don't always have to be stressful! There are ways to turn those painful procurement and maintenance processes and make them beneficial for both parties. We'll be going over some of the ways that you can evaluate vendors before purchasing, what to look out for during onboarding, and how to maintain vendor relationships so that you get what you need.

People's perception is reality, so when the two diverge, IT leaders are usually the ones tasked with realignment.

The "But we've always done it this way" excuse comes from a fear of losing something, so frame your modernization in a way that communicates positive change.

IT needs to know how to speak the language of the other departments to become a positive change agent.

NinjaOne Field CTO Jeff Hunter shows how to setup and use a community script to evaluate and report on which devices are prepared for the upcoming expiration of important certificates in the UEFI Secure Boot chain. A massive thank you to Sam K for sharing and continually updating this script! Chapter Markers.

NinjaOne Field CTO Jeff Hunter demonstrates how to setup the "Manage Dell Command Update" script from the NinjaOne Template Library. Chapter Markers.

Vulnerability management is an essential part of IT Operations and the ability to quickly and accurately action vulnerabilities can be transformative. In this stream, Community Stars Robert van Oorschot and ChromeShavings will discuss how to be proactive and build a vulnerability management process that reduces risks and costs.