Every second counts when IT teams are called upon to resolve business impacting issues. In modern enterprises, poor communication, fragmented toolchains and spiralling IT complexity can conspire to slow down incident response, putting service availability and ultimately customer satisfaction in peril.

Achieving full, 360-degree observability across your entire IT ecosystem and application components can be thwarted by the disconnect between technical monitoring and business outcomes - running the risk of catastrophic service failures.

For large digital enterprises Microsoft Azure and private cloud offering Azure Stack Hub have emerged as the strategic cloud platforms of choice for many organizations. Azure offers an open and flexible platform on which to quickly build, deploy and manage applications at scale.

Interlink Software’s capabilities have been gaining a good deal of industry analyst recognition in recent months. We’re pleased to announce yet more recognition; Interlink has been included on Constellation Research ShortList™ for“Using Artificial Intelligence in IT Operations (AIOps)”, Q3 2021.

Gartner Market Guide for AIOps Platforms, Pankaj Prasad, Padraig Byrne, Josh Chessman, April 6, 2021 Gartner Market Guides are used extensively by end-users building out their vendor shortlists for I&O leaders focused on Infrastructure, Operations and Cloud Management initiatives.

We are delighted to share news of our partnership with leading, real-time Application Performance Monitoring (APM) vendor Cisco AppDynamics and are now a fully-fledged member of their Integration Partner Program (IPP.) For our mutual enterprise customers service affecting issues can lie undetected in the vast volumes of data generated by the multiple, disconnected tools used to monitor their multi-cloud environments, applications and technical solutions.

Customer Profile One of the top 10 largest financial services companies in the world 200,000+ employees worldwide. Serving tens of millions of customers. With operations in more than 60 countries, the Interlink Incident Alert Management app serves an audience of thousands of service owners and business stakeholders - across 20+ global markets

Legacy monitoring tools weren’t built for visibility into the cloud and can obstruct your ability to compete and grow your business. Interlink Software works with MSPs to define, monetize and deliver AIOps monitoring solutions that meet the requirement for high-performing business services and hybrid cloud infrastructures that digital enterprises rely on.

Alert Response as Code is Interlink’s software-based, programmatic model for identifying incident alerts and driving an automated response. IT teams can automate the triggering of recovery processes that would otherwise involve running individual, manual steps across multiple applications, devices and operating systems.

Site Reliability Engineering (SRE) is playing an increasingly pivotal role in supporting hybrid-cloud, DevOps environments, where Dev teams need to release updates fast and Ops need to avoid errors and failures in production. Powered by integrations to monitoring, orchestration, provisioning and ITSM tools, Interlink’s SRE solution brings improved understanding of where threats to the health of your IT services might lurk within DevOps workflows.