Operations | Monitoring | ITSM | DevOps | Cloud

When an incident occurs, teams often perform a known set of steps in a specific order to help identify and triage the incident. For Base and Advanced plan users, the Incidents menu includes a Task Lists section where teams can build out priority lists for different incident types or use cases. For example, a list of failover tasks, or the tasks required to perform a deployment rollback. With task lists, Incident Commanders can be sure that resolvers know exactly what needs to be done to quickly resolve incidents.

Learn how to decode flame charts in this essential Concepts of Web Performance tutorial with Todd Gardner from Request Metrics. Perfect for entry-level web developers, this quick guide demystifies the intimidating flame charts found in Chrome DevTools that visualize your browser's main thread activity. Discover how to identify performance bottlenecks by understanding the color-coding system—gray for browser tasks, blue for HTML parsing, purple for layout and paint operations, dark yellow for script compilation, and light yellow for JavaScript execution.

Many IoT companies still don’t have dedicated security teams, leaving firmware engineers to pick up the slack. But security requires a different skill set—so how can teams bridge the gap? François Baldassari shares practical steps to make security a core part of your development process. If you’re building connected devices, this is a must-watch.

The European Space Agency (ESA) leads some of the most exciting and impactful space missions, from the Billion Star Survey to Euclid’s exploration of dark matter and energy. None of these missions would be possible without infrastructure. To expand its space mission capacity, ESA embarked on a journey to modernise its IT infrastructure and adopt an integrated set of data management capabilities. Using this new infrastructure will enable the agency to reach new frontiers and adopt new AI-driven technologies, such as anomaly detection and long-term satellite health forecasting.