The Business Case for Observability with Context
My team was not happy with me. I had just convened a meeting of my direct reports — and the managers that reported to them — to deliver the news personally. “No more new tools,” I told them. “We have everything we need to do our job. Our environment just doesn’t change that fast. So stop bringing me requests for new tools. The answer is no.” It was unquestionably the right call at the time, but today, it would be laughable.