Operations | Monitoring | ITSM | DevOps | Cloud

eG Innovations

Performance Monitoring for AWS NICE DCV VDI and Cloud Protocol

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 and now subsequently also in WSP 2.0 for the Amazon WorkSpaces service for digital workspaces.

Observability vs. Monitoring: What is the Difference?

For several decades, IT monitoring has been deployed in different forms. The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. In the recent past, the term Observability has been used as a synonym for “modern monitoring”.

The Ultimate Guide to Containers and Why You Need Them

Containers have long been used in the transportation industry. Cranes pick up containers and shift them onto trucks and ships for transportation. Container technology is handled in a similar vein in the software world. A container is a new and efficient way of deploying applications. A container is a lightweight unit of software that includes application code and all its dependencies such as binary code, libraries, and configuration files for easy deployment across different computing environments.

Partnerships and The Important Role of the UK IT Reseller Community 'The Channel'

For over 40 years the vast majority of UK organisations have chosen to get their IT advice and solutions from specialist IT selling organisations, collectively called resellers. The principal functions resellers provide is advice, products, and services. Today resellers are categorised into sub-groups which better define their type or focus, such as, Managed Service Providers (MSP), Value Added Reseller (VAR), Enterprise, Systems Integrator (SI) etc.

Monitoring the AVD Broker

A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. and then pay the compute costs for your session hosts, brokers, and gateways, set up a public IP address and open ports.

How to Monitor and Troubleshoot Multi-cloud Applications

Multicloud and hybrid cloud applications are deployed on multiple cloud vendor platforms, including on-premises private cloud. While these platforms offer tremendous benefits by providing a reliable and scalable platform for fuelling digital transformation, they also add significant monitoring complexity. Site reliability engineers (SRE) need multicloud monitoring visibility to: Why is this important?

How to Identify Unused, Wasted and Orphaned Azure Resources and Reduce Azure Cost?

Every article you find about reducing Azure cost will invariably mention ensuring any unused (especially PAYG) resources are identified and shut down/deleted. However very few actually will tell you “HOW” to do this. eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts.

How to Monitor Azure Virtual Desktop (AVD) Technology

One question many administrators are asking is: How can I effectively and efficiently monitor Azure Virtual Desktop technology? There are several options for monitoring Azure Virtual Desktop technology and this blog will cover some of the most popular ones. In this blog, we will focus on multi-session, native Azure virtual desktops.

Synthetic Monitoring of Microsoft AVD Service Levels

We recently announced a FREE ready-to-go standalone SaaS logon simulator tool for Microsoft AVD, available here. This joins our fully featured logon simulator available for use on-premises, as SaaS or in the cloud within our synthetic monitoring suite. A logon simulator, whilst a useful tool, should be used in conjunction with other synthetic and real user monitoring tools for a truly proactive IT strategy designed to prevent real users encountering issues and raising support tickets.