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Revolutionizing IT Service Management: AI-Powered Transformation with Ivanti Neurons

Revolutionizing IT Service Management: AI-Powered Transformation with Ivanti Neurons In today's rapidly evolving digital landscape, IT service management (ITSM) is undergoing a radical transformation. Join our exclusive webinar to discover how Ivanti Neurons is leveraging artificial intelligence to redefine IT support, streamline operations, and drive unprecedented efficiency. Key Highlights.

How Sony improved IT incident management with AI-powered context and event correlation

Ben Narramore, Director of Global Operations and Service Management at Playstation, describes the impacts of adopting BigPanda AIOps on Sony’s operations, processes, and workflows. To learn more, watch the full webinar on How Sony expanded AIOps insights to Incident Management teams.

Fitbit's $12M Lesson: The Cost of Poor Monitoring

Fitbit was just fined $12M after Ionic smartwatches overheated and burned users. The issue? Lithium-ion batteries—powerful, but risky without proper safeguards. The best teams know you can’t catch every failure before launch. That’s why real-time monitoring is critical: Over-temperature protection isn’t enough without tracking trends. Live monitoring helps catch small issues before they become safety risks. Think about it: What if an e-bike motor overheats mid-ride? Or a smart oven malfunctions and starts a fire? Without monitoring, you’re gambling with user safety.

The Best API Monitoring Tools in 2025: A Complete Guide

Imagine its Black Friday and your e-commerce platform suddenly stops processing payments. The culprit? A critical API connection to your payment processor has failed, and you had no idea until angry customers started flooding your support channels. By the time your team identifies and fixes the issue, you’ve already lost thousands in potential sales and damaged your brand reputation.

AI in 2025: is it an agentic year?

2024 was the GenAI year. With new and more performant LLMs and a higher number of projects rolled out to production, adoption of GenAI doubled compared to the previous year (source: Gartner). In the same report, organizations answered that they are using AI in more than one part of their business, with 65% of respondents mentioning they use GenAI in one function.

Apple's New iPhone SE

Apple is preparing to release the new iPhone SE, expected to arrive before the end of February. It is noteworthy that the launch of the new device will take place without a traditional presentation, a move that allows the company to reduce marketing costs and accelerate the device's market entry. However, the current version of the iPhone SE, which still features a Home button and lacks Face ID, appears somewhat outdated compared to modern trends.

What Are the Best Value GPS Tracking Systems for Service Industries?

Whether you're managing a fleet of five or fewer vehicles or over 50, the right GPS tracking system can make all the difference. Knowing your company's needs will help you find the option for your operations, but sometimes, finding the right balance between saving and compromising is tricky. What is the best value GPS tracking system for service industries?

The Impact of Technology on Educating the Next Generation of Programmers

Technology is reshaping how aspiring programmers learn, practice, and master coding skills. With rapid advancements in artificial intelligence, cloud computing, and interactive learning platforms, traditional methods of teaching programming are evolving. The shift is not just about access to information-it's about engagement, personalization, and efficiency.