Scout APM, a leading provider of Application Performance Monitoring (APM), announced the release of Scout External Services Monitoring for Ruby, Python, and PHP applications on December 1, 2021. Scout APM provides developers, engineers, and application administrators software performance insights by delivering key web application performance metrics.
Grafana 8.3 is here! This is an exciting release for Grafana Labs. This release includes the new Candlestick panel, a new visualization suggestions engine, support for AWS Metrics Insights and, for our Grafana Enterprise users, recorded queries. Get 8.3 You can get started with Grafana in minutes with Grafana Cloud. Here’s a closer look at the important new features in 8.3.
After many weeks of work, we're delighted to announce the latest feature of the incident.io platform: Workflows. Configure your processes once, and we'll make sure you follow them, every time ✨ A little while ago, I was asked the question: “what makes a good incident response?”. Whilst there’s infinite nuance in the answer, mine was pretty straightforward. The best incidents are founded on principles of communication, coordination, and clear roles and responsibilities.
Customers no longer base their loyalty on price or product, but on the experience they receive. 86% of buyers are willing to pay more for a great customer experience (according to Super Office). So, to help you get started in actioning what your customers really need, here are 8 templates that address every part of the customer journey.