Operations | Monitoring | ITSM | DevOps | Cloud

Multi-Cloud is Finally Here!

First time this year, multi-cloud enterprises, as a customer segment of Sumo Logic, have grown faster than any other segment: 50% Y/Y. What took so long? In my conversations with enterprises over the last 5 years, there was only one strategy for public cloud and it was multi-cloud. But evidence of multi-cloud usage was sparse at best. Data from our Continuous Intelligence Report in previous years didn’t find much to support that the strategy for multi-cloud was being implemented.

How to use Graylog as a Syslog Server

A Syslog server allows for the collection of logs into a centralized log repository. This centralized log repository allows for quick searching of your logs across your organization through different visualization tools. The Syslog web interface will provide the easiest access to the logs, and allows for easy secured remote access.

What Is MTTR? Mean Time to Repair, Explained In Detail

Whether you’re slinging code, managing developers, wrangling servers, or filling most other roles in the modern tech firm, you care about keeping your software running while bringing home the bacon. If your website or application is down, you’re not making money. (Or, if you aren’t in this for profit, your message isn’t getting to the people who need it.) Therefore, it’s everyone’s job to keep things running smoothly.

Logz.io for MSPs: Fast, Powerful Log Analytics Improves Customer Success

Managed Service Providers (MSPs) are on the hook to deliver reliable, performant, and secure services to their customers. Production issues or security incidents can threaten SLAs, customer contracts, and ultimately business reputations. To state the obvious, MSPs need to understand what is going on in their environment so they can effectively identify and diagnose production issues before they impact customers. This is the idea behind “observability.”

AWS Twitch Series Webcast | CHAOSSEARCH

Lights, Cameras, CHAOSSEARCH Yesterday, Thomas and I had the opportunity to sit down with AM and Nicki from the AWS Twitch series, Build with AM & Nicki. If you’re unfamiliar with the series, it’s definitely a must watch for all things AWS, with a high focus on the different services you can leverage to build products or applications for your business.

Aggregating, Managing and Centralizing Docker Container Logs With Graylog

Docker containers are an amazing invention that simplified the lives of many IT departments. Container images are lightweight, easily standardizable, and highly secure. Docker is the technology of choice when you need to run several different (and possibly newer) applications on the same servers.

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Stop using NPS to measure software quality

Using NPS as an engineering metric gets product owners into hot water. A good NPS score is seen in software communities as the benchmark for a product-first company and regularly features on executive and IPO reports. It's so common that over two-thirds of the Fortune 1000 claim to use it. But imagine if every software tool you used sent you regular NPS surveys? Response rates will suffer and the metric will slowly become less and less valuable over time.