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The latest News and Information on Asset Management, Device Management and related technologies.

8 Ways Asset Infinity's Helpdesk Ticketing System Can Improve Customer Support

‍In the fast-paced business world of today, it is essential for businesses to offer speedy and effective customer care to keep their customers happy and loyal. A strong helpdesk ticketing system is one of the vital tools that may improve customer assistance. The helpdesk ticketing system from Asset Infinity provides a complete solution to expedite customer support procedures, enabling firms to provide quick fixes and first-rate service.

Master Your Backups: Essential Best Practices for Everyone

Protecting your business-critical data has never been more important in today’s world. With ransomware attacks steadily on the rise, understanding and implementing backup and recovery best practices is essential to staying ahead of the curve. Join us as we dive into key best practices and strategies designed to protect your data initially, and help you recover what’s important in case a disaster strikes, like a ransomware attack.

How IT Device Discovery Can Identify Your Network's Assets and Vulnerabilities

The security of your organization’s network is paramount to its success. With the ever-changing landscape of cyber threats, it's important to take the necessary steps to ensure that your network is secure and compliant with industry regulations. Ensuring compliance requires you to know what’s on your network. But how can that be done when only 48% of leaders and security professionals say they run their asset discovery program at least once per week?

Tech Confessions - Ancient Artifacts

What was the ANCIENT SECRET hidden within one company’s IT estate? In this Tech Confession, hear how an entire payroll system was at the mercy of one admin’s “voodoo” techniques to provide payment via seriously antiquated hardware and software. What were the risks? Keeping the system cranking was a ticklish proposition: Accidentally running an OS update once put the productivity of the whole organization at risk. That was just one of the hazards of running a key process on a hidden device that was invisible to the network.

Work From Home Winning Top-Tier Talent

Watch the full clip here. Ivanti’s research into remote work trends found that while 43% of office workers are allowed to work flexibly, 71% say they want to. Why is that 28-point preference gap still with us even after several years of widespread – and widely successful – remote and hybrid work? What barriers are keeping leaders from chipping away at that preference gap, and why should they?

Tech Confessions - ET, Phone Home | Crazy IT Asset Discovery Stories

See the OUT-OF-THIS-WORLD reason why one company’s software was “running like a dog.” And how to control your IT estate before it controls you. All it takes is one person abusing your systems, or one unsecured endpoint, to create risk and bottlenecks for everyone. In the era of Everywhere Work, it’s vital to have total visibility into every corner of your IT estate so you can identify risk, correct inefficiencies, control costs and maximize performance.

Asset Maintenance Software: Streamline Your Maintenance Process for Better Business Outcomes

Asset maintenance software is a must-have for businesses of all sizes. It can help you improve asset performance, reduce maintenance costs, increase asset lifespan, improve safety, and increase efficiency. In this video, we discuss the benefits of asset maintenance software and how to choose the right software for your business. We also provide tips on how to implement and maintain asset maintenance software.

5 PDQ Inventory Alternatives Software in 2024

PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer similar or enhanced features is essential.

The 8 Best Practices for Reducing Your Organization's Attack Surface

Increases in attack surface size lead to increased cybersecurity risk. Thus, logically, decreases in attack surface size lead to decreased cybersecurity risk. While some attack surface management solutions offer remediation capabilities that aid in this effort, remediation is reactive. As with all things related to security and risk management, being proactive is preferred. The good news is that ASM solutions aren't the only weapons security teams have in the attack surface fight.