Operations | Monitoring | ITSM | DevOps | Cloud

How to start error tracking with Rollbar

Rollbar is an error tracking product that monitors your applications for errors and helps you take action on them. Rollbar also integrates with other products so you can send the errors to project management tools, incident alerting tools etc. In this post, we will show you how to get started with error tracking using Rollbar.

Alerting of Service Technicians in Facility Management

In buildings today, there are numerous systems that require regular maintenance or that need attention as quickly as possible if problems are detected. This applies, for example, to heating systems, air conditioning, cooling, ventilation, elevators or fire alarm systems. Modern facility management systems are able to reliably monitor such systems.

Using Remote Actions to Create ServiceNow Incidents

Recently we have received a lot of requests for Enterprise Alert to not only alert on critical situations but to also take a proactive approach to initiate, record and track those situations through ITSM tools such as ServiceNow and BMC Remedy. This post will center around what happens when critical systems fail and tickets are not being created in ServiceNow due to a break in the workflow.