Looking for a chat capability for your ITSM tool, and already have Microsoft Teams? Why not use Resolve Automation to power chat ops for Service Desk Transformation. Join Brent Hunter to see how you can quickly integrate common tasks.
In this short video, Rob Kelsall and Brent Hunter explain how organizations can quickly take advantage of integration between Resolve Actions (automation) and MS Teams to introduce chat ops in their organization to better support end users. This example explores a simple integration , that enables services offerings, and workflows created in Resolve to be exposed via a Resolve virtual agent (application) within the Teams platform.
This video talks about the before & after changes, as well as a demonstration of how you can automate the expansion/extension of a Windows disk/volume and associated VMWare VMDK file.
What happens when you combine powerful, service-level automation with artificial intelligence? Resolve gives you one powerful, unified platform to finally tame the beast of ever-increasing IT complexity – putting you on the path to autonomous, self-healing IT.
What happens when you combine powerful, service-level automation with AIOps? Resolve gives you one powerful, unified platform to finally tame the beast of ever-increasing IT complexity and take your ITSM game to the next level!
IT industry experts from BT, Fujitsu, and Windstream discuss how organizations evolve to support automation and AIOps, how skillsets are changing, and securing buy-in for tomorrow's autonomous ITOps.