Johnny Hatch, Practice Director – Enterprise Monitoring & Analytics at AHEAD, explains why AHEAD's fortune 500 customers use BigPanda to augment their ServiceNow installations.
IT incidents often lack critical business context necessary to conduct triage, resulting in long incident management lifecycles and high MTTR. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents.
Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and drastically improve your MTTR.
Sub-optimal IT operations cost much more than meets the eye, as poorly performing services have many more implications than just revenue loss. Join us in a CTO Perspective discussion with Jason Walker, Field CTO at BigPanda, to learn why real-life IT Ops tax is akin to death by a thousand cuts.
BigPanda augments ServiceNow and helps IT Ops teams work more efficiently in modern IT Stacks, reducing MTTR by 40% or more. By using BigPanda and ServiceNow together, IT Ops teams are provided with real-time service mapping for dynamic infrastructures, can easily reduce and automate ServiceNow ticketing, and are able to surface the root cause changes affecting their continuous delivery.
Can we reach the promised land of tool rationalization, or is this a never-ending struggle? The answer might surprise you. Find out in this latest installment of The CTO Perspective with BigPanda CTO Elik Eizenberg.
What are the common challenges enterprises face as they migrate to hybrid cloud, and are there best practices for a successful hybrid cloud migration? Join us in a CTO Perspective discussion with Scott Stradley, Field CTO at BigPanda.
BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics. Here's a quick overview of the Incident 360 and Analytics consoles.